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Posted: |
Jan 17, 2014 - 11:35 AM
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By: |
goozer
(Member)
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And, it doesn't matter if they are small issues or large ones... that reply from the label is kinda off-putting to say the least.
Yes...the reply is a little harsh...but we have no idea what the original email TO Perseverance sounded like. He only posted the reply and not what he sent originally, so for all we know he could have called Robin's mother names and related the label to cow manure. We are only seeing one side and it was presented in a fashion to purposely make sure Robin looked bad.
Having been in a management position in various times in my professional life, I am unlike the common trolls who pollute forums and inboxes with entitlement rage invective when dealing with customer service issues. For your consideration, here is the entirety of my original email to Perseverance:
To Whom it may concern,
I am writing in regard to the Thief Deluxe Original Motion Picture Soundtrack that you recently released. I am very disappointed to discover that the CD was released with several mastering flaws present, including a mastering error at 7:10 into the track "Diamond Diary" lasting for nearly 2 seconds in the R channel — it sounds like a tape dropout one would hear when playing a damaged tape (not total silence, but rather a choppy sound!), a similar problem at 2:48 in "Trap Feeling," and slight fluctuations for the first :25 of "Igneous."
This is inexcusable! None of these issues are present on any of the other releases of Thief, including the Virgin Definitive Edition CD. I am therefore requesting information on how I may return this defective product to you for a full refund, including shipping. You prompt attention to this matter is appreciated.
Sincerely,
xxxxxxxxxxxxxxxxxx
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Looks like it may be a minor problem, but Perseverance really didn't need another questionable release like this, taking their history into account.
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Most annoying to me is that basically half the liner notes are given over to a retelling of the movie's plot. 
Yes, things like that are becoming more and more common, and I don't like it. I'm not buying a CD to read about the FILM, I'm buying it to read about (and listen to) the MUSIC.
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Posted: |
Jan 20, 2014 - 9:37 AM
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By: |
MikeP
(Member)
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I also wouldn't say that the "errors are confirmed" so much as that there are **some** CDs with issues. Mine played perfectly fine when I listened to it last night and I didn't notice any of the issues that "goozer" was going on about. I also did- in fact- talk about the quality of the CD in the section where I addressed the ridiculous idea that it was sourced from an LP.
Umm, I WOULD say "errors are confirmed" as I hear most of the same errors originally mentioned. It is highly doubtful only SOME of the discs have this issue. Possible, yeah. But not probable.
And the errors are NOT on the Virgin 1995 remaster. The Amazon reviewer who tries to explain these away is full of beans 
I agree with the OP that the disc has flaws... but as mentioned I didn't hear them until I listened through headphones. This is mostly be necessity as I don't have a home stereo system any longer, I listen to music either in the car or at home with headphones.
Would I have noticed them if the OP didn't make his original post? Maybe, maybe not. The problem IS there but these are huge errors that jump out at you ( at least for me ).
I rarely have posted about faulty discs. Once or twice maybe. And I'm not going to rant on and on about these. Maybe Warner DID indeed provide the label with a faulty master. Again, yeah, it is possible.
I don't care of Goozer renamed TD tracks to suit his own needs. I don't care if he thinks Oswald didn't act alone, of if he thinks David Lynch's Dune is a brilliant movie. Well ... anyone who thinks THAT has some issues But no matter what he has or hasn't done elsewhere, he is not incorrect about sound issues on this CD.
I do not hear any LP pop and crackle on the Confrontation track however.
But in the end... I have the Virgin CD which is perfectly fine for me even without Confrontation. I'm only out $13.
I DO love the CD design, looking like an LP. Even though it looks like the Verbatim CDR's with the same design
So... if you want this CD... go ahead and take a chance. Overall the sound is a bit brighter and the errors on the tracks mentioned may not even be noticed by some. I am glad that the CD was brought back even with the bumps in the road.
I've got bigger issues to deal with
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