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 Posted:   Jun 25, 2018 - 1:47 PM   
 By:   CCW1970   (Member)

To all for the customs declarations -

I am very sorry for this but the laws have gotten much stricter within our country and abroad and we MUST list the full merchandise value on the declaration otherwise, we have been forewarned of our previous practices and we will be fined if we do not adhere to the law. This has really always been the law but is now being monitored more closely. Whether we put an invoice within the shipment or not customs has the right to request an invoice either from us or you the customer and when the total of the merchandise does not match the declaration that is a strike and an offense and we can lose our shipping privileges or worse.

Australia has it way worse starting July 1st - The Federal Parliament in Australia has passed a law that will extend GST (goods and services tax) to low value physical goods imported by consumers beginning July 1, 2018. Businesses that meet the threshold will need to take action now to review their business systems and ensure that they are able to comply.

We wish this were not the way as we do not want to lose any of our valued customers but this is truly out of our hands.


We wouldn't want government to miss out on their extortion, would we?

Reminds me of the line from Goodfellas, "F*%k you, pay me!"

And people wonder why some businesses complain about unnecessary costs they must pay to follow some BS regulation or tax, which adds no value to the consumer, but keeps bureaucrats employed. Grrr.


I'd take state provided health care and $15 dollar minimum wage and gladly pay a little more for goods and services.


That assumes facts not in evidence: that these extra customs fees are actually going towards those things (which seem to have been sufficiently funded in the past without these increases).

 
 Posted:   Jun 25, 2018 - 2:25 PM   
 By:   WagnerAlmighty   (Member)

All this can only hasten the day when lossless downloads are the default platform for film score releases. Notes can be included as a pdf file.



That's the day I stop buying film scores...

but hey, I'm old.

 
 Posted:   Jun 25, 2018 - 5:58 PM   
 By:   CCW1970   (Member)

All this can only hasten the day when lossless downloads are the default platform for film score releases. Notes can be included as a pdf file.



That's the day I stop buying film scores...

but hey, I'm old.


I tend to agree. Hopefully there will be an option to get physical media for many years to come.

FWIW, I've always had great a customer service experience from SAE.

 
 
 Posted:   Jun 28, 2018 - 2:58 PM   
 By:   Peter Greenhill   (Member)

All this can only hasten the day when lossless downloads are the default platform for film score releases. Notes can be included as a pdf file.



That's the day I stop buying film scores...

but hey, I'm old.


Think of the money you'll save.....

 
 Posted:   Jun 28, 2018 - 3:25 PM   
 By:   Zoragoth   (Member)

All this can only hasten the day when lossless downloads are the default platform for film score releases. Notes can be included as a pdf file.

God forbid-!

 
 
 Posted:   Jun 28, 2018 - 3:27 PM   
 By:   Tango Urilla   (Member)

All this can only hasten the day when lossless downloads are the default platform for film score releases. Notes can be included as a pdf file.

And maybe they'll also make it so we can consume burgers in pill form and won't have to actually eat them anymore! Ah, the future!

 
 
 Posted:   Jun 29, 2018 - 7:25 AM   
 By:   Peter Greenhill   (Member)

I've just received a card from the UK Royal Mail informing me that I need to pay fee of £12.03 on my copy of No Way Out.
That makes a total cost, CD+shipping +customs, for one double CD of nearly $60. It's getting silly.....

In fairness, I've had a good run but this hobby is now getting pretty expensive.

 
 
 Posted:   Jun 29, 2018 - 8:31 AM   
 By:   Hurdy Gurdy   (Member)

I hope these companies didn't rely on their International customers to keep the roofs over their heads, cos otherwise, they're fooked!

 
 Posted:   Jun 29, 2018 - 8:35 AM   
 By:   Ian J.   (Member)

I think unfortunately my last order that's on its way will probably be my last via SAE unless there is absolutely no way I can get a disc otherwise. It was 'only' six albums, but the customs charge will probably be extortionate and will be the first and last time I pay it if at all possible.

I've been loyal to SAE for so many years, and feel that for purely personal purchases of items that simply can't be acquired within the local market (UK or EU) putting a heavy import tax on them is deeply unfair.

 
 
 Posted:   Jun 29, 2018 - 9:10 AM   
 By:   Simon Underwood   (Member)

I've just received a card from the UK Royal Mail informing me that I need to pay fee of £12.03 on my copy of No Way Out.
That makes a total cost, CD+shipping +customs, for one double CD of nearly $60. It's getting silly.....

In fairness, I've had a good run but this hobby is now getting pretty expensive.


Yep, just had to pay £15 to liberate Small Soldiers and Heathers ...and, wonderfully, despite me using the $10 voucher from Lukas's Indiegogo, meaning the total cost of the CDs went down to $25.96, Naxos of America helpfully put the full retail price of both CDs on the form. Cheers for that. Luckily Varese discs I want have been at a low ebb for a while.

I think once I've used the vouchers for the FSM discs - may as well, even with customs - that'll sadly be it for me with SAE too.

 
 Posted:   Jun 29, 2018 - 9:37 AM   
 By:   Doug Raynes   (Member)

I think unfortunately my last order that's on its way will probably be my last via SAE unless there is absolutely no way I can get a disc otherwise. It was 'only' six albums, but the customs charge will probably be extortionate and will be the first and last time I pay it if at all possible.

I've been loyal to SAE for so many years, and feel that for purely personal purchases of items that simply can't be acquired within the local market (UK or EU) putting a heavy import tax on them is deeply unfair.


It's not fair to blame SAE or any other label. Import taxes have always been chargeable. Nothing has changed except that we are no longer getting away with not paying! One major problem in the UK is the fall in the value of the £ against the $ (thanks Brexiteers) so the taxable limit of £15 is now just about the same minimum cost as most CDs.

 
 Posted:   Jun 29, 2018 - 10:27 AM   
 By:   Ian J.   (Member)

I think unfortunately my last order that's on its way will probably be my last via SAE unless there is absolutely no way I can get a disc otherwise. It was 'only' six albums, but the customs charge will probably be extortionate and will be the first and last time I pay it if at all possible.

I've been loyal to SAE for so many years, and feel that for purely personal purchases of items that simply can't be acquired within the local market (UK or EU) putting a heavy import tax on them is deeply unfair.


It's not fair to blame SAE or any other label. Import taxes have always been chargeable. Nothing has changed except that we are no longer getting away with not paying! One major problem in the UK is the fall in the value of the £ against the $ (thanks Brexiteers) so the taxable limit of £15 is now just about the same minimum cost as most CDs.


I'm not in any way blaming SAE. They have tried to help out their worldwide customers. I'm laying the blame fairly and squarely at the import tax and customs charges regimes (in my case in the UK) for not differentiating between products that can be bought locally and products for which there is no choice but to import.

I've often wondered if there was a case for doing runs of CDs in the EU/UK for the EU/UK markets, but I doubt we number enough sales to make it worth it.

 
 Posted:   Jun 29, 2018 - 11:22 AM   
 By:   Lokutus   (Member)

Yep, just had to pay £15 to liberate Small Soldiers and Heathers ...and, wonderfully, despite me using the $10 voucher from Lukas's Indiegogo, meaning the total cost of the CDs went down to $25.96, Naxos of America helpfully put the full retail price of both CDs on the form. Cheers for that. Luckily Varese discs I want have been at a low ebb for a while.


Naxos is so idiotic that they put CDs and their shipping as price of the package content... I had ordered two CDs for a friend during their sale... the total was 25 USD for CDs and about the same for the shipping - while they split it in two packages for some reason and sent it separately, the first one went through just fine with 9 USD price (despite its 5 USD value), the 2nd got stuck at the customs although it's actual price was only 20 usd and those idiots put something like 37 USD on the package as its value.

Never again anything from Varese/Naxos and now nothing again from SAE either.

 
 
 Posted:   Jun 29, 2018 - 11:34 AM   
 By:   Peter Greenhill   (Member)

This is a real issue with many non North American buyers being priced out of the market because of shipping/customs charges. Obviously, it's not the US retailer's fault but ultimately they have most to lose if overseas buyers look to buy from closer to home or just stop buying.

 
 Posted:   Jun 29, 2018 - 11:34 AM   
 By:   Doug Raynes   (Member)


I've often wondered if there was a case for doing runs of CDs in the EU/UK for the EU/UK markets, but I doubt we number enough sales to make it worth it.


There was a time when labels like Silver Screen and Dress Circle used to press UK domestic versions of US soundtrack label releases but presumably that ended because the specialist soundtrack market became too small and diversified to make it profitable.

 
 
 Posted:   Jun 29, 2018 - 12:00 PM   
 By:   andy b   (Member)

Well folks it’s the way of the world and all we can really blame is our respective governments who “grab the cash” anyway they can, but then we all seem to want more as citizens and it has to be paid for! Example I know the UK and Canada have similar health care systems, money has to come from someplace?

Duty has been around forever, just that Governments have woken up and seen a new income trail, due to the World Wide Web explosion, mail import has no doubt increased vastly from say 20+ years ago. What really gets me is the likes of Canada Post (where I live at present) or UPS, who add a further sum to the charge as the “broker fee” which goes straight into their pocket! No idea if that goes on with our fellow UK collectors, but sure Royal Mail are not doing this for nothing.

The really sad thing is that small business such as Intrada, SAE and others do need that income and sadly it will harm them, also it reduces the “blind buy” when we buyers are just not sure and despite all that effort by the label to bring the music to the market, we buyers can not justify the blind buy and the extra we would pay in duty and that leads to less “risk releases” by our beloved labels.

A sad catch 22 situation really.

But for now, enjoy what you can afford and what arrives.
Andy b

 
 Posted:   Jun 29, 2018 - 1:17 PM   
 By:   Ian J.   (Member)

I may rethink my position, I may not.

I've looked at the charges for the UK according to the government's website

https://www.gov.uk/goods-sent-from-abroad/tax-and-duty

and it's

-- 20% VAT on anything over £15 commercial, £39 gifts.

-- Approx. 2.5% Customs Duty on gifts between £135 and £630 (with some variation, rates not on website)

-- Variable duty on any non-gift items above £135 (rates not on website)

Customs duty for compact discs has in the past been 3.5%, but I can't find an actual current rate specifically for compact discs.

There is also the £8 Royal Mail handling fee.

Now, all of this, on a package of say, five or six albums, could be workable, bearing in mind that the VAT would have to be paid if the items were bought in the UK.

What worries me far more is that with the full value declared on such a package, it becomes a target for theft. Adding an additional tracking charge to try and protect against that becomes way too much to pay, especially when in the UK at least, on goods over £20 from the likes of Amazon, there is often no postage at all, and certainly the value isn't marked on the outside of the package.

 
 Posted:   Jun 29, 2018 - 1:27 PM   
 By:   litefoot   (Member)

That Royal Mail £8 'handling fee' is nonsense. I wonder how they came up with such a number.

 
 Posted:   Jun 29, 2018 - 3:39 PM   
 By:   Doug Raynes   (Member)

That Royal Mail £8 'handling fee' is nonsense. I wonder how they came up with such a number.

Amazon US now add customs charges (20% VAT) for exports to UK if the cost is over £15, which avoids the payment of the Royal Mail handling charge - which for a single CD is the the major additional charge. Pity the soundtrack labels can’t do the same thing.

 
 Posted:   Jun 29, 2018 - 4:03 PM   
 By:   davefg   (Member)

Did anyone get this message when they were about to order?

"Special Delivery
We apologize for the inconvenience but due to frequent packages not arriving to customers in your country we will not replace any lost or stolen orders unless you option for Express Mail, which is trackable, with faster delivery. An additional $45 in postage will be added to your order if you select this option. If you choose to continue without Express Mail please note we will NOT replace this order if lost. Kind regards, Screen Archives"

I was unaware that there were so many SAE customers in Ireland not getting their packages...

 
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