psicorpsranger: Sky Bandits by Alfi Kabiljo, Varese Sealed?
Sky Bandits is sealed. Are you interested in trading? If so please contact me at firstname.lastname@example.org
Pete Apruzzese: Received my Ebay purchase today - very quick shipping. Thank you!
No, THANK YOU. For the great positive feedback complimenting me on the fast shipping. Following another customer who wasn't happy with his delivery time. According to the NEUTRAL feedback he left he didn't get his item until 3 weeks after he paid. Which he wasn't happy about because he paid for expedited shipping.
However, I don't offer expedited shipping - I ship first class. Because the post office is over 10 miles from where I live, and I'm only able to go there once a week at the most. I also checked his delivery confirmation label and found that the item reached him 11 days after he paid.
I do ship most items a lot faster... with this item it just worked out that I couldn't get to the post office any sooner. If he'd contacted me first before leaving the neutral I would have offered him a refund on the shipping.
Which he might have done (contacted me first) if not for eBay's feedback policy rules change. Now buyers won't be at all hesitant to leave neutrals or negatives. And with no difference between the two (both now lowering your feedback percentage) my feedback has been declining rapidly - 2 neutrals in the last 6 months have lowered my percentage to 98.9.
I sent him an email explaining the 11 days from payment to delivery, and telling him I would have liked to have been given the opportunity to work something out with him before he left the neutral. He didn't respond.
I checked the feedback he's left for other sellers. Apparently he likes to complain. Maybe I should consider myself lucky - he didn't try to hold the feedback hostage until I gave into unreasonable demands. I'm worried that might be next.