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I truly hate to now be one of those people using the forum to get the attention of a label, but I've left no fewer than about 5 e-mails over the course of the last 2 to 3 months, as well as tweeted. Based on conversations with other film score fans, I know you guys answer your e-mails so I'm thinking that somehow my messages aren't getting through. The online retailer I ordered from has also had no luck getting these on my behalf.
Two of my otherwise fanTAStic Quartet titles have booklets with some pages that are munched: TERMS OF ENDEARMENT and THE PINK PANTHER STRIKES AGAIN.
Could you please e-mail me at the following (no spaces, of course):
in the moment (at) hot mail (dot) com.
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I'm thinking that somehow my messages aren't getting through.
Same here : 4 mails about TERMS OF ENDEARMENT and no answer yet. Not even through this thread :
http://www.filmscoremonthly.com/board/posts.cfm?threadID=108519&forumID=1&archive=0
So, will it show "In Stock" again in a near future?
I suppose it's good to know I'm not the only one, not due to any schadenfreude on my part but to restore my faith in my e-mails getting through. Hopefully it's just a glitch on Quartet's end and they can see our issues here.
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Hopefully it's just a glitch on Quartet's end and they can see our issues here.
Not if Helen Keller is in charge of the customer support!
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I'm thinking that somehow my messages aren't getting through.
Same here : 4 mails about TERMS OF ENDEARMENT and no answer yet. Not even through this thread :
http://www.filmscoremonthly.com/board/posts.cfm?threadID=108519&forumID=1&archive=0
So, will it show "In Stock" again in a near future?
I suppose it's good to know I'm not the only one, not due to any schadenfreude on my part but to restore my faith in my e-mails getting through. Hopefully it's just a glitch on Quartet's end and they can see our issues here.
Sorry, but I don't see your messages on my records. You could drop me an email to jose@quartetrecords.com, please?. Thank you!
Jose
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Big thanks, Jose, for the quick response via e-mail. Is it possible the online e-mail functionality of your website is having issues? I know the website cforms at the place I work can be troublesome.
Thank you again for reaching out to me via e-mail and for agreeing to send replacement booklets!
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Big thanks, Jose, for the quick response via e-mail. Is it possible the online e-mail functionality of your website is having issues? I know the website cforms at the place I work can be troublesome.
Thank you again for reaching out to me via e-mail and for agreeing to send replacement booklets!
I understand about it possibly taking time for Quartet to notice AG's post here, since they might not hang out here a lot.
And I'm pleased to hear that they are responding to him in a way that makes me feel confident about buying from them in the future.
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