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 Posted:   Mar 7, 2016 - 6:28 AM   
 By:   dragon53   (Member)

This is a continuation of my earlier thread about my pc's hard drive problem.
I replaced the hard drive, but with the new hard drive, the pc has new problems.
My pc is a Dell C-521 with Vista, 1 GB ram, 160 gb hard drive.

Here are a few new problems:

1. After I downloaded Ccleaner and Superantispyware files, the files won't launch. How do I get the downloaded files to launch?

2. The Recovery (D) drive is in the red with 3.76 mb free of 9.99 gb. I was trying Disk Cleanup on the Recovery (D) drive and got the following (I usually run Disk Cleanup on the C Drive) results:

"Previous Window(s) Installation---811 MB"

Can I safely delete the D drive's 811 MB?


3. With my old hard drive, when I downloaded photos, they would appear as thumbnail icons on the desktop. But now with the new hard drive, downloaded photos appear in a single desktop file. How do I get downloaded photos to appear as individual thumbnail desktop icons?

4. The old hard drive would defrag in 45-60 minutes, but the new hard drive defrags for 3 hours and still won't finish. How do I solve the lengthy defrag time?

5. Desktop icons keep changing size. It's not a major problem, but it may part of a larger problem.

6. Log-off/shut-down takes more time than on the old hard drive.

 
 Posted:   Mar 7, 2016 - 10:52 AM   
 By:   Grecchus   (Member)

That's the one with the Western Digital reconditioned drive, right Dragon?

Did you, or did you not load that 160gb disc with the OS yourself, because I can't remember? Normally, hard-disks containing proprietary software are preloaded from the vendor and/or their tributary stores. If they don't supply any OS DvD or CD with the PC it's because there is a recovery partition on the disc. This is basically the OS held latently on the hard-disk in a compressed format. They normally give you a once only attempt at copying the OS as it stands in the recovery partition. It is up to the user to ensure the information copies successfully to their choice of DvD/CD for backup purposes. The software is usually proprietary, which means if you bought a Dell of a certain make, the software can only ever be loaded on that machine. Try and load it on another make of machine and it will probably fail.

But you've said you already had the Vista OS on formally licensed Microsoft discs, which would require you to load the OS as a clean install with no dependency on Dell? Or, were the discs you received only registered to be used on the build of machine you bought?

I think your cleaner might be incompatible with any compressed file format exclusively associated with the D: drive.

The XP machine I'm using was originally a bundled PC. It came with a recovery partition and no set of OS discs for use in any possible emergencies. In fact, I used the machine for some time until I realized it was probably a good idea to initialise the recovery partition to store the proprietary OS on a backup DvD, just in case. Sure enough, there was an emergency in which all the data and the MBR got corrupted. The hardware itself was fine, but I had to reload the XP system from the backup I'd made. All the screens that show when the OS installs are not the same as is the case if you use actual licensed Microsoft software. When the machine OS first loads after installation, however, it looks exactly the way XP would on first running it, with the exception the software can only be run on that make of machine.

The question is: is the version of Vista you're currently using of the preloaded variety from the vendor, or did you load the OS from Microsoft's own source disc; or was it from discs you received exclusively from Dell?

 
 
 Posted:   Mar 7, 2016 - 10:58 AM   
 By:   dragon53   (Member)

GRECCHUS:

Yes, I installed a refurbished Western Digital hard drive that Dell sent me and then used the dvds (Vista, etc.) that originally came with the pc.
Everything I used came with the Dell pc or what Dell sent to me.

 
 Posted:   Mar 7, 2016 - 11:21 AM   
 By:   Grecchus   (Member)

Right, so if you've got formal OS discs, whatever is on the D: drive is of no great concern. If the worst comes to the worst, you can always clean install everything with a refreshed registry, and so on.

When you installed Vista, do you know, or remember, if any of the screen instructions were exclusively from Microsoft, or were there Dell trademarks appearing everywhere?

 
 Posted:   Mar 7, 2016 - 11:39 AM   
 By:   Justin Boggan   (Member)

Defrag time depends on the amount that has to be defragged.

I deal with hundreds of megabytes of data, sometimes over a gigabyte, each day on the computer I'm using, as well as editing and deleting older files. This can lead to an hour or more of defragging.


Also, if one or more programs are trying to access the hard drive, if can slow down defrag.


My advice, aside from also running disk cleanup, is to get Temp File Cleaner:
http://www.bleepingcomputer.com/download/tfc/

Run it as an Administrator, restart the computer in Safe Mode, and disable anything in Safe Mode that may actively try to access the hard drive, then disable Sleep and run defrag until finished.

 
 
 Posted:   Mar 8, 2016 - 9:36 AM   
 By:   dragon53   (Member)

Dvds are:

1. Operating System--Dell
2. Application--Dell
3. LCD Monitor and Drivers--Dell
4. Works 8.5--Microsoft (I don't know if I used this one)


Also, I tried to open the CCleaner and Superantispyware files by shutting Avast antivirus off in case Avast was blocking them, but the two files still won't open.
Any suggestions on how to get them to open?

 
 Posted:   Mar 8, 2016 - 10:34 AM   
 By:   Grecchus   (Member)

I don't get why your hard-drive has a D: drive, especially if you've got the OS on DvD which will more than likely contain diagnostics and everything needed in case things go wrong. It could be a repository to enable fast extraction of files that have become corrupted, but then again, maybe not.

If you go to Control Panel/Administrative Tools/Computer Management, then select Storage/Disk Management you'll see a horizontal bar diagram schematic showing the volumes attached to the system. If you right-click on the hashed/shaded bar pertaining to the D: drive, there are some facilities that can be used to check it over. It should tell you if the volume is "healthy" or not in one of the column headings in the main window, and what kind of partition it is. I'm not at all sure if the D: drive was created when you installed the Dell based OS or if it was already on the hard-disk before it even came into your possession. This is the first thing I'm wondering about, because Vista is a largely unknown quantity for me.

Remember you can always boot from the DvD and get those diagnostics to work for you. I have no idea why the two apps aren't working. It may seem silly to mention this, but have they been unzipped?

 
 Posted:   Mar 8, 2016 - 10:35 AM   
 By:   Justin Boggan   (Member)

That sounds suspecious. I'd seek help from the BleepingComputer.com forum members.

 
 
 Posted:   Mar 8, 2016 - 1:44 PM   
 By:   dragon53   (Member)

OK, I'l try your suggestions when I get time.

I spent several hours today running Avast scans and found the following virus:
PUP:Win32: Patched-AMM [

Avast said it was low-threat----I hope it didn't steal any of my credit card or password info.

Also, I did an Avast boot scan which found one item was corrupted.

After these two scans which deleted the PUP: Win32: Patched-AMM, my pc downloading and shutdown appear to be a lot quicker, but the Ccleaner and Superantispyware files still won't open.


Also, after running Disk Cleanup on the D drive, it's now 558 mb free of 9.99 gb
The D drive has the following folders and the date they were modified:

Dell......9-24-2015
Program Files.......11-29-2015
Sources......11-17-2015
Tools.......9-24-2015
Users.....11-29-2015
Windows....3-1-2016

 
 
 Posted:   Mar 8, 2016 - 7:08 PM   
 By:   Ralph   (Member)

You have expended a lot of time, irritation and money on the wrong solutions for a piece of outdated junk. You do not have sufficient ram. Your computer model will take 4 gig. Buy new and DO NOT USE the old one. Very easy to install. If this doesn’t help, then dump the machine.

 
 Posted:   Mar 8, 2016 - 9:41 PM   
 By:   ZapBrannigan   (Member)

You have expended a lot of time, irritation and money on the wrong solutions for a piece of outdated junk. You do not have sufficient ram. Your computer model will take 4 gig. Buy new and DO NOT USE the old one. Very easy to install. If this doesn’t help, then dump the machine.

I've heard that sometimes a failing RAM chip will cause problems that people naturally mis-attribute to things that fail more commonly. And I agree that the computer in question would need more RAM regardless.

 
 
 Posted:   Mar 17, 2016 - 10:00 AM   
 By:   dragon53   (Member)

I finally defragged the C drive, but it took almost two hours.

My big question now----how do I get the downloaded CCleaner and Superantispyware files to run so I can finish downloading their programs?

 
 
 Posted:   Mar 22, 2016 - 2:33 PM   
 By:   dragon53   (Member)

Any suggestions on the previous question?

 
 Posted:   Mar 22, 2016 - 2:43 PM   
 By:   Grecchus   (Member)

The saga of your underpowered Vista machine is truly fascinating Dragon. Since you've installed Vista from scratch yourself, there should be several restore points set. Why not go back to a time you know the machine worked without causing any strife, then reload the two program files and see if they will work in that scenario?

 
 Posted:   Mar 22, 2016 - 3:20 PM   
 By:   edwzoomom   (Member)

Any suggestions on the previous question?

You should be able to reinstall in Safe Mode. I have done that.

 
 
 Posted:   Mar 22, 2016 - 5:36 PM   
 By:   dragon53   (Member)

In Safe mode, I went to the desktop folder for downloads and clicked on the downloaded files for CCleaner and Superantispyware----as usual nothing happened.
I then clicked on the downloaded files for Avast and Malwarebytes (which already run with no problems) and got popups asking for permission to run.
So, my pc will run Avast and Malwarebytes, but it won't run the downloaded files for CCleaner and Superantispyware---but my old hard drive ran them with no problems.

As for restoring to an earlier point, assuming I understand this correctly, the new hard drive has never run CCleaner or Malwarebytes---they only ran on the old hard drive which I replaced after it died.

So if I restore the new hard drive to when I first installed it, won't it have the same problem?

 
 Posted:   Mar 22, 2016 - 9:05 PM   
 By:   edwzoomom   (Member)

In Safe mode, I went to the desktop folder for downloads and clicked on the downloaded files for CCleaner and Superantispyware----as usual nothing happened.
I then clicked on the downloaded files for Avast and Malwarebytes (which already run with no problems) and got popups asking for permission to run.
So, my pc will run Avast and Malwarebytes, but it won't run the downloaded files for CCleaner and Superantispyware---but my old hard drive ran them with no problems.

As for restoring to an earlier point, assuming I understand this correctly, the new hard drive has never run CCleaner or Malwarebytes---they only ran on the old hard drive which I replaced after it died.

So if I restore the new hard drive to when I first installed it, won't it have the same problem?


If you restore back to factory settings, you should be good to go, provided you won't lose anything valuable. You may have conflicting software with all that stuff on there as well. I am not sure you need Avast and "Superantispyware."

I have saved 2 laptops in the last year using something called Combofix. It is tricky to use but if you follow directions carefully, it can work miracles. Do some reading and try it if you feel comfortable. It may do the trick.

 
 
 Posted:   Apr 6, 2016 - 3:11 PM   
 By:   dragon53   (Member)

This morning I got a popup for the latest version of Internet Explorer which i never use, but I installed the update anyway. In the afternoon, I tried to download Ccleaner on IE-----and it downloaded after five months of trying unsuccessfully on Firefox and Chrome.
I ran Ccleaner and my pc hasn't run so fast in years.
I've still got other problems remaining after installing the new hard drive, but now hopefully it won't take me forever to do the movie/tv news which was taking me all morning to do.

 
 
 Posted:   May 19, 2016 - 5:40 PM   
 By:   dragon53   (Member)

Another update and another problem for Thursday, May 19:

My pc has started up in the Startup Repair mode then went into the Crash Dump/Blue Screen. This went into a repeated cycle. This problem occurred a few days ago and again today.
I tried CHKDSK which replaced a bunch of bad cluster files. Hopefully, that solved the problem
If not, any suggestions?

 
 Posted:   May 20, 2016 - 9:05 AM   
 By:   Grecchus   (Member)

Seriously Dragon, if you want to keep hold of the antiquated farticle decelerator you're using then go ahead and do so. Only find out what the on-board memory limit for the motherboard and processor is and then go buy the fastest memory you can for it. There must be compatible hardware still around you can get off the shelf. Take out the 1GB that is causing your software traffic jams and replace it with at least 2GB and then see what gives.

If only I could get my hands on that machine of yours. wink

 
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