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 Posted:   May 14, 2016 - 11:28 PM   
 By:   dragon53   (Member)

I have a Sony BDV-E500W Blu-ray player which just developed the following problem----the tray door starts to open then stops and stays closed. It does this about 2/3 of the time I try to open the tray. I can tap the player firmly which helps open the tray.
I suspect a gear problem.
Any suggestions?

 
 
 Posted:   May 15, 2016 - 5:29 AM   
 By:   Mike_J   (Member)

Here's what I recommend;

Turn off the blu ray player and leave it off for 30 seconds. Then turn the Blu-ray Disc player back on.


Immediately after POWER ON (or HELLO on some Sony's) is displayed, press the STOP button on the front of the player (not the remote).

You may have to try this a few times - if it hasn't worked after the third attempt, try the same thing again but this time press STOP repeatedly.

Hope this helps.

 
 Posted:   May 15, 2016 - 8:33 AM   
 By:   Solium   (Member)

Have you tried "Open Sesame"?

 
 Posted:   May 15, 2016 - 9:01 AM   
 By:   RoryR   (Member)

Instead of just tapping the player, I'd try putting a finger on the bit of the tray that does come out and giving it a little pull to help it along. I currently have this problem with a 2002 Panasonic DVD recorder which is still hanging in there. My Blu-ray players, all Panasonics, the oldest being from 2008, haven't developed the problem yet.

But getting back to my old DVD recorder. There are times where I'll turn the machine on a press open, and the tray will strain but not come out. So, you power off, then back on again, press open, and this time the tray will come out, but I often give it a little pull. Not too much but just enough to help the gears -- which are plastic and are wearing out. Also, tray doors usually can be manually opened allowing you to pinch the sides of the tray with your thumb and forefinger -- if your fingers aren't too fat, that is. If it gets to a point where the tray just won't come out, then I think it's time to get a new player.

 
 
 Posted:   May 15, 2016 - 3:40 PM   
 By:   dragon53   (Member)

Thanks for the info.
I think I fixed it. For some bizarre reason, on Friday the 13th, the tray problem began after many years of no problems.
It appears the tray would open about 1/2 inch then hit the top of the player which would cause the tray to stop and go back in.
I put a lot of upward pressure on the player frame just above the tray opening and that appears to have worked. I pressed the open button about 5-6 times and the tray always came out. Hopefully, the problem is solved permanently.

Oddly enough, I've been looking at other Blu-ray players the past couple of years and noticed the new ones don't have digital front displays (apparently to save costs)---I use my front display constantly to locate scenes, etc.
Also, current Blu-ray players don't have special effects such as slow motion, etc. My current Blu-ray player has "slow motion", but it's really only frame-by-frame advance. My old Sony budget dvd player had a full spectrum of special effects such as true slow motion in forward and reverse, scene magnification, and features where I could locate and magnify part of a scene such as the upper corner, lower right corner, center, etc., etc. This was useful if I wanted to get a bigger view of a small detail in a scene.
I guess the emphasis on current Blu-ray players is streaming and apps instead of special features.

 
 Posted:   May 15, 2016 - 3:59 PM   
 By:   RoryR   (Member)

I recently got a 2014 Panasonic Blu-ray player that's firmware upgraded (if that's the correct term?) to play discs from all-regions. It doesn't have a front display as you mention, but I discovered that if I just press the "status" button on the remote, the play time and more simply displays on the screen. The player also has a zoom feature that can be moved around, but these features aren't that important to me.

What really bothers me about newer players is that they've done away with digital audio outputs, which is why I'm still using my 2008 player and am glad it still works.

Anyway, glad you got your problem solved. And if you ever want an all-region player, I recommend 220-Electronics.com

They have a good selection of Sony all-region players.

 
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