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 Posted:   Sep 26, 2016 - 11:45 AM   
 By:   Onenightonly70   (Member)

I ordered Ferris Bueller from Screen Archives at Noon on September 13. As of right now, 13 days later, the order is still in a PENDING status.

I contacted Screen Archives last week and was told they were still waiting for stock to arrive from La- La Land, that they should have it by Thursday, 9/22. I contacted them this morning and was told that there is a delay with stock arriving from the pressing plant, that it could be another week before they receive anything.

I seem to recall reading a couple of you guys receiving your copies over the last week. I guess those were fulfilled directly by La-La Land. I sent an email to La-La Land this morning asking if they had any stock to sell but have yet to receive a reply. Has anyone else received their copy?

 
 
 Posted:   Sep 26, 2016 - 12:54 PM   
 By:   jenkwombat   (Member)

I'm in the exact same boat. Sometimes, things are just beyond their control. All we can do is be patient. SAE always comes through.... smile

 
 Posted:   Sep 26, 2016 - 1:20 PM   
 By:   La La Land Records   (Member)

They were sent their stock last week.

It's always best to order directly from us for fastest delivery. Customers who purchase directly through the website get sent out first before wholesale orders

MV

 
 
 Posted:   Sep 26, 2016 - 1:20 PM   
 By:   leagolfer   (Member)

They probably sold more than expected that's why your waiting, MV said sales we're flying-out, good for La La, a strong title seller.

 
 Posted:   Sep 26, 2016 - 1:23 PM   
 By:   La La Land Records   (Member)

They probably sold more than they expected that's why your waiting, MV said sales we're flying on Ferris.

Over 1600 on our website alone for the first few days. We had a great problem to deal with.

wink

MV

 
 
 Posted:   Sep 26, 2016 - 1:24 PM   
 By:   leagolfer   (Member)

Very true that, I received lost in space box set with-in a week from La La, & I'm from the united kingdom quality shippers.

 
 
 Posted:   Sep 26, 2016 - 2:40 PM   
 By:   Onenightonly70   (Member)

They were sent their stock last week.

It's always best to order directly from us for fastest delivery. Customers who purchase directly through the website get sent out first before wholesale orders

MV


If SAE was sent their stock last week why are they claiming you informed them of a delay? You guys need to get your stories straight. Perhaps you could check in with them, see where the confusion lies. I'm sure a lot of people are waiting for their CDs. It's only their #3 bestseller.

Frankly I think it's kind of crappy you wait to send your retail partners their stock only after you've fulfilled your direct orders. When a product has a specific street date, it should be in stock and ready to ship across all sales channels. Especially when SAE makes no mention of any kind of fulfillment delay when ordering.


 
 Posted:   Sep 26, 2016 - 2:46 PM   
 By:   Captain Cold   (Member)

They were sent their stock last week.

It's always best to order directly from us for fastest delivery. Customers who purchase directly through the website get sent out first before wholesale orders

MV


If SAE was sent their stock last week why are they claiming you informed them of a delay? You guys need to get your stories straight. Perhaps you could check in with them, see where the confusion lies. I'm sure a lot of people are waiting for their CDs. It's only their #3 bestseller.

Frankly I think it's kind of crappy you wait to send your retail partners their stock only after you've fulfilled your direct orders. When a product has a specific street date, it should be in stock and ready to ship across all sales channels. Especially when SAE makes no mention of any kind of fulfillment delay when ordering.



Perhaps next time you should order directly from La La Land. Then you will get your order faster as MV suggested.

 
 
 Posted:   Sep 26, 2016 - 2:55 PM   
 By:   Onenightonly70   (Member)

They were sent their stock last week.

It's always best to order directly from us for fastest delivery. Customers who purchase directly through the website get sent out first before wholesale orders

MV


If SAE was sent their stock last week why are they claiming you informed them of a delay? You guys need to get your stories straight. Perhaps you could check in with them, see where the confusion lies. I'm sure a lot of people are waiting for their CDs. It's only their #3 bestseller.

Frankly I think it's kind of crappy you wait to send your retail partners their stock only after you've fulfilled your direct orders. When a product has a specific street date, it should be in stock and ready to ship across all sales channels. Especially when SAE makes no mention of any kind of fulfillment delay when ordering.



Perhaps next time you should order directly from La La Land. Then you will get your order faster as MV suggested.


And perhaps they should do what I suggested.

 
 
 Posted:   Sep 26, 2016 - 4:13 PM   
 By:   Onenightonly70   (Member)

They were sent their stock last week.

It's always best to order directly from us for fastest delivery. Customers who purchase directly through the website get sent out first before wholesale orders

MV


SAE's email from this morning:

Good morning,



I am sorry but no we have not yet received the stock. La La Land informed us this morning that they have yet to receive the stock from the pressing plant. They have stated that they should receive it this week. It will take about 4 days for us to receive it from the day they ship it to us. Sometimes delays happen in the pressing process that can delay titles arriving to each entity.

Sincerely

Screen Archives Entertainment

 
 
 Posted:   Sep 26, 2016 - 4:25 PM   
 By:   leagolfer   (Member)

Its 5000 copies, buddy, not 1000, If it was 1000 I could see your point, this won't be selling out for a while yet. I've been waiting for space 1999 over 3.5 weeks now, SAE, its no biggie to me they eventually come & professionally shipped.

 
 Posted:   Sep 26, 2016 - 4:31 PM   
 By:   La La Land Records   (Member)

They were sent their stock last week.

It's always best to order directly from us for fastest delivery. Customers who purchase directly through the website get sent out first before wholesale orders

MV


SAE's email from this morning:

Good morning,



I am sorry but no we have not yet received the stock. La La Land informed us this morning that they have yet to receive the stock from the pressing plant. They have stated that they should receive it this week. It will take about 4 days for us to receive it from the day they ship it to us. Sometimes delays happen in the pressing process that can delay titles arriving to each entity.

Sincerely

Screen Archives Entertainment


Their cds were sent off last Thursday, UPS 3 day.

MV

 
 
 Posted:   Sep 26, 2016 - 6:08 PM   
 By:   Onenightonly70   (Member)

They were sent their stock last week.

It's always best to order directly from us for fastest delivery. Customers who purchase directly through the website get sent out first before wholesale orders

MV


SAE's email from this morning:

Good morning,



I am sorry but no we have not yet received the stock. La La Land informed us this morning that they have yet to receive the stock from the pressing plant. They have stated that they should receive it this week. It will take about 4 days for us to receive it from the day they ship it to us. Sometimes delays happen in the pressing process that can delay titles arriving to each entity.

Sincerely

Screen Archives Entertainment


Their cds were sent off last Thursday, UPS 3 day.

MV


So they should receive it what, tomorrow? Why then would someone in your office tell SAE today that you have yet to receive stock from the pressing plant? Someone's confused.

You know, I'm a big fan of your label, but if you're going to fill all of your direct orders first, what's the point of even having retail partners? Why not just make your product exclusive to your site? It sure would save a lot of needless waiting. I order through SAE because I've had an account there for 10 years. It's just easier having every label's product in one place and I've generally never had to wait for more than a week for La-La Land items to ship. Certainly not two. Couldn't you just send a case on ahead of time so they're ready to go when the street date hits? Just a thought.

 
 Posted:   Sep 26, 2016 - 6:45 PM   
 By:   Justin Boggan   (Member)

Confusion happens in any business. Further more, a postal employee will tell you they can't actually gurantee three days. They sure as hell gurantee a charge for the service, but most of the time it gets there in three days.

In Hollywood they might say the right hand doesn't know what the left hand is doing, and in states across America some might say "Shit happens"

Get over it.

 
 
 Posted:   Sep 26, 2016 - 7:01 PM   
 By:   Johnny   (Member)

You know, I'm a big fan of your label, but if you're going to fill all of your direct orders first, what's the point of even having retail partners? Why not just make your product exclusive to your site?

It gives titles greater visibility if units are distributed through partners like SAE and Intrada.

 
 
 Posted:   Sep 26, 2016 - 8:08 PM   
 By:   jenkwombat   (Member)

You know, I'm a big fan of your label, but if you're going to fill all of your direct orders first, what's the point of even having retail partners? Why not just make your product exclusive to your site?

It gives titles greater visibility if units are distributed through partners like SAE and Intrada.



Yes. And personally, I like being able to order CDs from many companies through SAE. It makes it simpler (and cheaper) the majority of the time.

I'm sorry you're having difficulties with your order right now, but I'm sure it's not intentional and will be set right as soon as the stock comes in. Just hang in there.

 
 Posted:   Sep 26, 2016 - 9:23 PM   
 By:   The Mutant   (Member)

Oh Christ. You have to wait a couple extra days?
Poor baby.

 
 Posted:   Sep 27, 2016 - 2:31 AM   
 By:   Grimsdyke   (Member)

Hmmm, wouldn't it be better to ship the several dozens or maybe even hundreds of copies for SAE first ?? This would move a lot of stock in one process, make room on the shelves, etc. !!

 
 
 Posted:   Sep 27, 2016 - 2:44 AM   
 By:   leagolfer   (Member)

HMMM.. Most of you lot shouldn't pay for your cd's so quickly then, if this is the outcome why not wait a few weeks then your soundtracks will be around everywhere.

 
 Posted:   Sep 27, 2016 - 6:17 AM   
 By:   batman&robin   (Member)

Very happy for LLL, of course... but could somebody please explain to me why a CD like this is selling more units than some of their other recent releases?!

* I'm asking this without any sarcasm at all, I just don't get it...

 
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