Film Score Monthly
FSM HOME MESSAGE BOARD FSM CDs FSM ONLINE RESOURCES FUN STUFF ABOUT US  SEARCH FSM   
Search Terms: 
Search Within:   search tips 
You must log in or register to post.
  Go to page:    
 Posted:   Apr 13, 2014 - 9:05 PM   
 By:   Socks   (Member)

What do you guys think about not receiving feedback from a seller? I have purchased many items off of eBay and the seller will not leave feedback or does not leave feedback until I have left feedback for them? I have paid for my item, so I would expect feedback left as soon as they receive my payment and then I leave feedback when I receive the item. I have started to not leave feedback for those sellers that have not left me feedback. One of those sellers sent me an e-mail saying to please leave feedback for them. I responded, "Where is my feedback?"

When I sell items, I leave feedback when I receive payment. Then the buyer does not leave feedback and I am asking was, "Was there something wrong with the item when you received it?"
So now I am thinking about not leaving feedback until the buyer has left feedback for me.

I also do not like that sellers can no longer leave negative or neutral feedback. I have had a few complaints from buyer and if they would have read my auction description it is all there in English, but they say they did not read it. One buyer started a case against me, which I won in the end after explaining to eBay that the information was in the description. Ebay customer support is also pretty useless. I have made many calls to them and go around in circles, so I hang up on them.

Just got off the phone with eBay customer service about a negative I received because the buyer said that they did not receive their item. The tracking on the package says it was delivered. Ebay support says even with the tracking, that does not mean the buyer received the item, because they might live in apartment with small mail boxes and some one might have stolen it. What? Is that my fault? I believe I am done with eBay and I told the eBay support person that. Protecting the sellers? Who do they make to most money from, the buyers of the seller?


Are there these type of problems on Amazon.com? I have sold 2 items on there with no problems.


Feedback doesn't have any bearing on the account. I reserve leaving feedback sometimes until the buyer has done so. That way I can truthfully leave a statement if they decide to screw me.

 
 
 Posted:   Apr 14, 2014 - 6:04 AM   
 By:   Kim Tong   (Member)

Even if the seller is waiting to leave feedback for a buyer and the buyer leaves negative feedback, what can the seller do, but leave positive feedback for buyer. EBay really has no clue on how to protect their sellers.

 
 Posted:   Apr 14, 2014 - 7:18 AM   
 By:   solium   (Member)

Ive always found the seller holding off on positive feedback as hostage taking in order to receive positive feedback too. Actually they usually say right up front, they will leave positive feedback if I do so first.

 
 
 Posted:   Apr 15, 2014 - 3:04 PM   
 By:   riotengine   (Member)

Ive always found the seller holding off on positive feedback as hostage taking in order to receive positive feedback too. Actually they usually say right up front, they will leave positive feedback if I do so first.

I always wait till the package is in the hands of the buyer before I give feedback. No one I've dealt with has had a problem with this. Also, with the ever increasing number of deadbeat buyers on eBay, it affords me a bit of breathing room. If I get stiffed for payment, I see no reason to reward bad behavior.

Greg Espinoza

 
 Posted:   Apr 15, 2014 - 3:15 PM   
 By:   Francis   (Member)

As a seller, if I've received the money I will give positive feedback immediately. I consider it part of the service and so far in over 100 transactions as a seller still have 100 % positive feedback. If people claim the package is lost, I show them the receipt and proof that it has been shipped and the effort I spent on shipping it (even when it's not registered). Worst case scenario I open a paypal dispute and so far as a seller I've had no instance where I've lost money or had to refund.

 
 Posted:   Apr 17, 2014 - 10:51 AM   
 By:   gone   (Member)

Ebay feedback is not perfect, but pretty good all things considered. They do tend to protect the sellers more than buyers though.

Primary example: Seller sends misrepresented product and hides behind "return it" ruse. There are cases where the buyer cannot give negative feedback after product is returned/refunded.

I was recently sent a very much used item sold as brand new. I returned it (spent a lot of time doing that)... and was shocked that I actually could give neg feedback later, a first.

But all in all it's 99% okay, and I always give positive feedback except for egregious BS.

 
You must log in or register to post.
  Go to page:    
© 2014 Film Score Monthly. All Rights Reserved.