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Posted: |
Nov 19, 2017 - 10:06 AM
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By: |
Graham Watt
(Member)
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Rosebud run there business a little different when buying, you email first with an order, Juan, then checks to see if the scores are available, when its confirmed you pay, I like this purchasing method.
No issues purchased at less a dozen times, quality set-up Rosebud.
Yeah, they're quite informal that way. I'm on cash-on-delivery terms with them now (although for my first purchase seven years ago I paid by card). It's just easier for me that way, for a number of reasons. And if I want to make a little change to an order I just email them and they write back with a "no problem". I've been in touch with both Juan and Pedro, and they're lovely blokes. Just last Friday they sent me an email telling me that there was a delay on one of the titles I'd ordered, and asked me when they could phone me. So I said "Right away!", and Pedro called asking me if I'd like to wait for the missing item to arrive, or if I'd prefer to substitute it for something else meanwhile. He went on to explain the best postal system for me personally in this changing world, and we also had a little chat about our favourite composers. Class act!
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Posted: |
Nov 19, 2017 - 10:17 AM
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By: |
leagolfer
(Member)
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Rosebud run there business a little different when buying, you email first with an order, Juan, then checks to see if the scores are available, when its confirmed you pay, I like this purchasing method.
No issues purchased at less a dozen times, quality set-up Rosebud.
Yeah, they're quite informal that way. I'm on cash-on-delivery terms with them now (although for my first purchase seven years ago I paid by card). It's just easier for me that way, for a number of reasons. And if I want to make a little change to an order I just email them and they write back with a "no problem". I've been in touch with both Juan and Pedro, and they're lovely blokes. Just last Friday they sent me an email telling me that there was a delay on one of the titles I'd ordered, and asked me when they could phone me. So I said "Right away!", and Pedro called asking me if I'd like to wait for the missing item to arrive, or if I'd prefer to substitute it for something else meanwhile. He went on to explain the best postal system for me personally in this changing world, and we also had a little chat about our favourite composers. Class act!
Yes, professionals, there nice to deal with. When i buy 6 scores off Rosebud, mailing rates are very-good, competitive, 15-16 euros to UK. Plus they mail them very-well, I used RB a few weeks ago I'll be purchasing again after Christmas.
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