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I ordered it in June at Screen Archives though, do you really think they'd be willing to send new inserts with my next order six months later? Seems a bit late. I guess it wouldn't hurt to ask. If the inserts are damaged, SAE will help you. They are always great about replacing damaged items. Contact them now!
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Yes, 80cionado, I know what you are talking about. I didnt have a problem with BEN-HUR but on some of the older FSM titles. It was one of the deals where you ordered 5 titles and got one free. It appeared to me that either the titles were stored in an area with higher moisture content or humidity, or that a lower grade of paper had been used in the booklet production that allowed for the absorbtion of air and moisture into the paper. The inserts front and back were bubbly and 'wrinkled' . I did inform SAE at the time but didnt ask for replacments as I assumed they all would have been stored in the same area and therefore would have the same problem. I just suggested that if the FSM titles were stored in a high humidity area, (like a basement or an uninsulated concrete area), that they be moved or a dehumidifier installed to protect their stock. I said in the email that it was not necessary to reply to me as I was merely bringing a possible problem to their attention. And the moisture damage may have occured before SAE even began warehousing the FSM titles, although the problem with your BEN-HUR inserts would seem to refute that. This is not a criticism in any way of SAE or FSM. They have always responded immediately to any problem and resolved the issue to this customer's satisfaction. I have nothing but praise for their customer service and their service in general. But sometimes if you have a warehouse, you have a concrete floor, moisture comes through the floor, things are sitting on the floor... I know what you're talking about. They'll look after you.
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Ive had 3 issues with FSM stuff and each time they responded quickly and sent a replacement. They are very good about it. My Superman Blue Box hard cover book came apart at the seams a couple of days after I received it, and FSM sent me a replacement book. I got a scratched disc in the Star Trek Ron Jones set and Goldsmith's Logan's Run and FSM graciously sent me replacement discs.
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