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 Posted:   Jun 2, 2013 - 4:45 PM   
 By:   DeputyRiley   (Member)

My laptop was working fine last night but this morning I woke up and turned it on and nothing happened, just a series of 7 extremely loud beeps signaling something was wrong. Using a friend's computer now and researched to find that the series of 7 beeps means either a damaged CPU or damaged motherboard, something hardware (I think that is what it means based on a bit of research). Not sure if replacing whatever hardware is damaged would be more expensive than just buying a new laptop.

This particular computer death ever happened to anyone here? Does it sound well and truly dead? I do not know how it happened because it happened while I was asleep. Could have been a virus, could have been somehow damaged hardware, and there was a small storm last night and who knows, maybe that had something to do with it. Have no clue at this point.

I have a computer guy that is going to take a look at it tomorrow and fix anything if possible, if not then just retrieve things I need from the hard drive that I hadn't backed up and put it on a flash drive. Have all of my music and work stuff saved on an external hd, which was connected to my comatose/dead laptop, but I'm assuming that stuff is ok thank heavens.

A few things had not been backed up however...including the following:

Are Internet favorites/bookmarks saved on hard drive? Have a ton of saved pages that i do not want to lose. Salvageable? Where on the hard drive are those found, if at all?

Also want to try to save iTunes preferences -- song star ratings, adjusted song start and stop times, album artwork, etc. That stuff saved on hard drive? Salvageable?

If ANYONE has any useful info, tips, ideas or recommendations regarding my above issues PLEASE reply or post ASAP, I would be extremely grateful. As you can see, I'm a little bit f***ed right now and could use my fsm brethren's knowledgeable help.

I humbly and pleadingly ask for anyone's help during this stressful time...

Thanks in advance for anything and everything.

 
 Posted:   Jun 2, 2013 - 5:33 PM   
 By:   Sirusjr   (Member)

Sounds like it is not going to be easy to repair. Most of the time, hardware dies out of no where. Replacing parts in a laptop can get quite expensive so unless you have a warranty of sorts, then you will probably spend a lot to get it replaced. I don't know if you would even find the parts in a store depending on the laptop or if the manufacturer even sells them.

Your bookmarks and itunes settings are not anywhere on the internet that's for sure. I'm not sure exactly where either of those are stored though so I can't help you on that. If you know where to look, you should be able to get them off the hard drive if you connect it to another computer. That is something your friend should be good for.

 
 Posted:   Jun 2, 2013 - 5:59 PM   
 By:   solium   (Member)

Sorry about your computer issues. Unfortunately you will need to access your HD in order to retrieve this information.

Are Internet favorites/bookmarks saved on hard drive? Have a ton of saved pages that i do not want to lose. Salvageable? Where on the hard drive are those found, if at all?

They are stored in the browser installed on your computer. Unless you exported bookmarks as an independent file and saved them on another drive.

Also want to try to save iTunes preferences -- song star ratings, adjusted song start and stop times, album artwork, etc. That stuff saved on hard drive? Salvageable?

That is stored in your Music/iTunes folder.



 
 Posted:   Jun 2, 2013 - 6:06 PM   
 By:   LeHah   (Member)

The beeps you got on startup are an error code like you said, but it depends on your BIOS as to what those beeps mean. Seven beeps on a DELL may be a bad motherboard while seven beeps on a Compaq may be a heat issue. Without knowing more, it's hard to diagnose.

For right now, leave it off and unplugged from the wall until someone with some experience can look at it. It's *probably* a motherboard issue (as it was beeping during POST - the Power On Self Test) which can be expensive or inexpensive depending on the age of your system.

When you tried to start it up, was there anything of the screen? Black screen with white cursor? Anything?

Chances of it being a short from a storm is unlikely - electricity travels the shortest distance during a strike or surge, so odds are it wouldn't hit your computer, considering how many plugs the average person has used in their house. Did any of your breakers trip in the house? Any smell like ozone or something burnt?

 
 Posted:   Jun 2, 2013 - 6:26 PM   
 By:   DeputyRiley   (Member)

The beeps you got on startup are an error code like you said, but it depends on your BIOS as to what those beeps mean. Seven beeps on a DELL may be a bad motherboard while seven beeps on a Compaq may be a heat issue. Without knowing more, it's hard to diagnose.

For right now, leave it off and unplugged from the wall until someone with some experience can look at it. It's *probably* a motherboard issue (as it was beeping during POST - the Power On Self Test) which can be expensive or inexpensive depending on the age of your system.

When you tried to start it up, was there anything of the screen? Black screen with white cursor? Anything?

Chances of it being a short from a storm is unlikely - electricity travels the shortest distance during a strike or surge, so odds are it wouldn't hit your computer, considering how many plugs the average person has used in their house. Did any of your breakers trip in the house? Any smell like ozone or something burnt?



Thanks for the info so far sirusjr and solium.

Lehah, I have a dell so then it would be the motherboard or CPU then, huh? That's what I gathered from my research.

My system is around 2 years old. Checking on warranty info, but warranty wouldn't cover virus damage would it? If that were the case. It's a young laptop but I'm not sure what could be done, although my trouble seems more hardware issue than what a virus could do, although I don't know much about that stuff.

Was nothing on my screen at all on startup. Made sounds for a few seconds like it was starting up, then that quickly fell away and the beeping started up.

And no smells, yeah does seem unlikely to be a storm.

 
 Posted:   Jun 2, 2013 - 6:43 PM   
 By:   LeHah   (Member)

A virus wouldn't do what you're describing. Viruses are something that attack the software on the hard drive and not actual physical hardware it's self. The most malicious virus would at worst corrupt your harddrive - but you'd still be able to boot past POST and through BIOS, which you can't do.

I've never owned a laptop myself, so I cannot tell you what to do or what to expect. If this was a desktop, I could since I've worked on computers all my life (or so it seems), but laptops are much smaller in terms of parts and I'd be wary opening it even if it was mine.

According to online searches, it sounds like a processor failure. That's both good and bad for you: bad because you could be replacing your CPU or Motherboard (or both? But unlikely) but good because the stuff you have on your harddrive is most likely fine. The question to ask yourself now is how much are you willing to spend to fix this problem as opposed to buying a new laptop?

 
 Posted:   Jun 2, 2013 - 7:41 PM   
 By:   piano632   (Member)

FIRST: Disconnect power cord and remove battery for at least 15 seconds. This could possibly reset your whole motherboard and fix everything.

If you are running your laptop on battery, I believe it will beep if there's not enough power in the battery to power up. It might also beep if it can't find the Operating System (Windows) where it expects to find it or it's been corrupted and can't boot up. Just 2 possibilities to consider.

You could take the hard drive out and connect it to another computer to see if that's the problem. Bookmarks are saved on the hard drive, you just have to locate the correct file where they're saved.

 
 Posted:   Jun 3, 2013 - 8:28 AM   
 By:   Adm Naismith   (Member)

Depending on the age of the laptop, you will either replace the motherboard/CPU, or just get a new computer.


Either way, the hard drive should be preserved to save all of your info and files.


Fry's has laptops for a low as $400.

With a new computer, make a fresh install of the OS and all of your programs. Later, have someone use your existing HD to extract personal info and settings. Then put that old HD on a shelf in case you need something from it later.

 
 Posted:   Jun 3, 2013 - 8:59 AM   
 By:   Sirusjr   (Member)

Warranty may cover this because it does sound like hardware failure. I had a laptop with a 3 year warranty and the motherboard started to go so they replaced it. It can take a while to get it shipped out and returned to you though.

 
 
 Posted:   Jun 3, 2013 - 10:20 AM   
 By:   zooba   (Member)

Wow, Dep. My computer just died this weekend too. First, Friday night Internet went to shit and couldn't connect and then snowball to hell from there with my IMAC computer. I've had it with Computers. I've been so spoiled, now I just want to go back to a simple life. I'm sick of facebook and youtube all that time consuming/wasting jazz. I have a cell phone, so I'm disconnecting the house phone and Internet service. If I do need to use my old old Imac which I still have, just for email I think I can ride on my sister's Airport hookup thus saving a bunch of money. Should have thought about this a long time ago. Anyway, if I get a second good paying job, I may just buy a whole new computer and dive back into the spoiled computer life I so hate so much right at this moment. Kind of exciting in a way, cause I basically gave up TV a long time ago too. Just use it to watch DVDs.


We'll see what happens.

Good luck to you Dep. R. Hope it all gets better!

 
 Posted:   Jun 5, 2013 - 6:29 AM   
 By:   DeputyRiley   (Member)

Interesting story zooba.

Thanks all for your comments and such, I am very grateful!!

Possibly more to come...

 
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