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LOG IN Forgot Login? Register General Discussion • Trading Post • Non-Film Score Discussion  Profile • Preferences • Community Rules • Help/Contact • Search Board Search Terms:  Search Within:  topics posts since 2019 2018 posts 2017 posts 2016 posts 2015 posts 2014 posts 2013 posts 2012 posts 2011 posts 2010 posts 2009 posts 2008 posts 2007 posts 2006 posts 2005 posts 2004 posts 2003 posts 2002 posts 2001 posts 2000 posts users  search tips  You must log in or register to post.   Go to page:  1      General Discussion: Fao Mark Banning /BuySoundtrax   Last Post   Posted:   Jun 19, 2013 - 2:24 AM     By:   steve matthewman   (Member) Hi, I have a problem with an order placed with you 59775 &59777 for Star Trek - The Best Of Both Worlds. I ordered two copies, both of which came in time to get signed copies I received ONE cd last week, but with invoices included for both, so I am still one cd outstanding. After e mailing you twice last week and also sending you a message on Facebook, I have had no response to my query. Could you advise if another signed cd is in the post , if not can I get a refund on the outstanding cd please. I hope I may get a response trying to get a message to you via FSM message board, I don't like posting this message here, but as I am getting no reply emailing you, I have to try other means ! Thanks, Steve    Posted:   Jun 19, 2013 - 2:25 AM     By:   Ford A. Thaxton   (Member) Hi, I have a problem with an order placed with you 59775 &59777 for Star Trek - The Best Of Both Worlds. I ordered two copies, both of which came in time to get signed copies I received ONE cd last week, but with invoices included for both, so I am still one cd outstanding. After e mailing you twice last week and also sending you a message on Facebook, I have had no response to my query. Could you advise if another signed cd is in the post , if not can I get a refund on the outstanding cd please. I hope I may get a response trying to get a message to you via FSM message board, I don't like posting this message here, but as I am getting no reply emailing you, I have to try other means ! Thanks, Steve It's an issue that has already been addressed.    Posted:   Jun 19, 2013 - 2:42 AM     By:   steve matthewman   (Member) Thank you Ford ! I appreciate it ! Steve    Posted:   Feb 17, 2014 - 3:33 AM     By:   PLD   (Member) Hi. Sorry to post here but it seems it's the best (only ??) way to solve problems : Please could you send order #62100 (ordered one month ago...) and answer to my emails ? Thanks, Lionel    Posted:   Feb 20, 2014 - 12:31 PM     By:   richuk   (Member) As much as I understand people not wanting this board to be used for BSX's communication, I am in the same boat as the poster above. My order (62161) has been sitting doing nothing for a month, and an e-mail sent a week ago has been unanswered. (the confirmation said 'dispatched in 1-2 weeks' btw).    Posted:   Feb 20, 2014 - 12:53 PM     By:   Shaun Rutherford   (Member) FAO Mark Banning sounds like the worst toy store ever.    Posted:   Feb 21, 2014 - 4:23 AM     By:   That Bloke   (Member) Before this turns into some BSX Bashfest I want to say in their suppport that I have never had a problem communicating directly with BSX. Having writ that: what's the bet I've now jinxed it and any future correspondence I send to BSX will fail to reach them?    Posted:   Feb 21, 2014 - 6:14 AM     By:   richuk   (Member) I'll add that BSX replied to me this morning, and my order has been shipped. It does lead me to believe that they didn't realised I'd placed the order until my e-mail. Issue (hopefully) resolved, but doesn't change the fact that this seems to happen a lot.     General Discussion: Fao Mark Banning /BuySoundtrax    < 1  >   Go to page:  1   First Post    General Discussion • Trading Post • Non-Film Score Discussion  Profile • Preferences • Community Rules • Help/Contact • Search Board You must log in or register to post.   Go to page:  1

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