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Posted: |
Jul 11, 2013 - 5:37 PM
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By: |
joan hue
(Member)
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Hope someone has a simple solution to this problem. About a month ago, my computer was infected, and I had to have it fixed. I couldn’t log into FSM after that event. I only can get in now and then. I type in my user name when I have to “log in” and my password. I also click on “auto login” every single time. Then I hit “log in” button, and EVERY Time, this message pops up. “You entered an invalid username/password combination. Please try again.” And I do try again, and the same message appears. I contacted the Board Administrator, and he can’t find the problem at his end. If I wait a while after trying to log in and go back to the FSM board, I can get in….for a little while. When I go back again, I have to log in again and wait and try again and wait. Obviously right now, I got in, but I won’t be able to get back in later on. Anyone have a solution? (I’ve tried my user name and e mail, but the same message keeps coming back.) If you think you have an answer, let me know. I’m NOT tech savvy, so type slowly or provide simple directions. I’m totally frustrated and tired of not being able to post here very often. Thanks for any help.
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Posted: |
Jul 12, 2013 - 8:59 AM
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By: |
joan hue
(Member)
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Okay at this point I sort of stumbled back in here. I did what Mr. Greg asked, and I tried LeHah's suggestion but no free downloads there at this time. Solium, I tried the deletion of cookies, etc., but I don't think I did it correctly. I did download all new Windows programs. That took all night. Thanks for your help, all of you. Thanks Dana for posting for me. If I can't get back in after I post this, then I will hire a computer expert to come over to look at my cache, cookies, etc. because I'm not savvy enough to fix the problems. Thanks ALL of you, and I hope I can return on a permanent basis.
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