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 Posted:   Nov 14, 2023 - 9:52 AM   
 By:   Phil567   (Member)

I received my Dial of Destiny CD in the mail today.

It has one VERY small (half centimeter) crack on the back of the case, upper left corner. It's not too distracting, fortunately.

 
 Posted:   Nov 14, 2023 - 9:55 AM   
 By:   Solium   (Member)

I received my Dial of Destiny CD in the mail today.

It has one VERY small (half centimeter) crack on the back of the case, upper left corner. It's not too distracting, fortunately.



I knew you were joking. wink

 
 
 Posted:   Nov 14, 2023 - 9:59 AM   
 By:   Phil567   (Member)

I received my Dial of Destiny CD in the mail today.

It has one VERY small (half centimeter) crack on the back of the case, upper left corner. It's not too distracting, fortunately.



I knew you were joking. wink


What do you mean?

 
 
 Posted:   Nov 14, 2023 - 9:59 AM   
 By:   Prince Damian   (Member)


PS Sorry, it was a joke, i did not received the DIAL OF DESTINY artefact instead of a cd, i am still waiting for my order.


You might well receive it 10 years ago and wonder what is going on. smile

 
 
 Posted:   Nov 14, 2023 - 9:59 AM   
 By:   Prince Damian   (Member)


PS Sorry, it was a joke, i did not received the DIAL OF DESTINY artefact instead of a cd, i am still waiting for my order.


You might well receive it 10 years ago and wonder what is going on. smile

 
 Posted:   Nov 14, 2023 - 10:05 AM   
 By:   rugo   (Member)

They don't list a contact phone number, but the domain registration has this one posted in case you wanted to see if you can get a person on the line.

https://who.is/whois/disneymusicemporium.com

1-818-238-4694

I tweeted at them as well in CD solidarity:
https://twitter.com/8ryanpaquet8/status/1724465966581772382


Thanks Ryan, very cool of you.

Just as I was about to try the number, I was sent an email by MUSICTODAY, the warehouse that shipped the CD.

Basically, low inventory may prevent an immediate correct shipping, but I was informed that some units may be available and it is being looked into. They will get back to me ASAP.

 
 Posted:   Nov 14, 2023 - 10:14 AM   
 By:   Solium   (Member)

I received my Dial of Destiny CD in the mail today.

It has one VERY small (half centimeter) crack on the back of the case, upper left corner. It's not too distracting, fortunately.



I knew you were joking. wink


What do you mean?


Sorry, I was responding to someone else. Quoted you by accident.

 
 
 Posted:   Nov 14, 2023 - 10:20 AM   
 By:   NO NAME   (Member)


PS Sorry, it was a joke, i did not received the DIAL OF DESTINY artefact instead of a cd, i am still waiting for my order.


You might well receive it 10 years ago and wonder what is going on. smile


I now see double and its not because i travelled in time because its not the case... By the way, i have all the Indy scores (except 1) on a japanese edition. People should wait because it will come.

 
 Posted:   Nov 14, 2023 - 10:51 AM   
 By:   ryanpaquet   (Member)

They don't list a contact phone number, but the domain registration has this one posted in case you wanted to see if you can get a person on the line.

https://who.is/whois/disneymusicemporium.com

1-818-238-4694

I tweeted at them as well in CD solidarity:
https://twitter.com/8ryanpaquet8/status/1724465966581772382


Thanks Ryan, very cool of you.

Just as I was about to try the number, I was sent an email by MUSICTODAY, the warehouse that shipped the CD.

Basically, low inventory may prevent an immediate correct shipping, but I was informed that some units may be available and it is being looked into. They will get back to me ASAP.



That's positive news!

 
 Posted:   Nov 14, 2023 - 6:29 PM   
 By:   Solium   (Member)

Here's the response I got...

"We're Sorry!

Thank you for reaching out to us!

If you are receiving this message, it is because we are a little behind on getting to your ticket.

We are working diligently to answer all tickets and you should be provided with a resolution very soon.

Thank you again for your patience and understanding.

Sincerely,

Customer Service"

 
 Posted:   Nov 14, 2023 - 7:02 PM   
 By:   Josh   (Member)

Egads. Is this a one man operation run out of a rented laundry truck? How could they be so egregiously incompetent? Unbelievable.

 
 Posted:   Nov 14, 2023 - 7:39 PM   
 By:   rugo   (Member)

Solium, that’s the exact same automated reply I received Friday.

Today it was from someone named Ashley, who I responded to, and who didn’t sound AI’y. Hopefully you get a similar follow up soon.

 
 Posted:   Nov 15, 2023 - 6:08 AM   
 By:   Solium   (Member)

Solium, that’s the exact same automated reply I received Friday.

Today it was from someone named Ashley, who I responded to, and who didn’t sound AI’y. Hopefully you get a similar follow up soon.


Good to know you graduated to a 'real" person!

 
 
 Posted:   Nov 15, 2023 - 8:39 AM   
 By:   BrandonJF72   (Member)

The LP thing is pretty darn silly, I have stacks of LP lined up on my Target store collecting dust. I suspect about 5 years from now people will be trying to get rid of them, like laser-discs. It is a fad within a niche without a purpose.

And Target just devoted MORE space to vinyl, pushing out Blu-Ray/UHD/DVD even more.

I finally even caved on this vinyl resurgence due to some exclusive physical releases while calling the whole thing "stupid" as I did it. I go to play my first vinyl in decades and.... ahhhhh.... POP.... CRACKLE..... POP..... I don't even remember this much struggle when I last used these in the 70s/80s. Do I have to brush them? That didn't work.... let me rub that spot.... ok, that got rid of that pop.... CRACKLE.... let me google.... I'm supposed to WASH them?

What I've gathered is that it has nothing to do with the sound. It's about larger artwork and different colors. And I almost THOUGHT about the LP for Dial of Destiny... maybe I would've resorted to it if the CD hadn't shipped.

I did finally pick up "The Pirate Movie" soundtrack that I was eyeing at Target back in 1982. 40 years later and it is now mine!

Still, if there is a legit physical CD version I'm getting the CD.

 
 Posted:   Nov 15, 2023 - 9:29 AM   
 By:   rugo   (Member)

Solium, that’s the exact same automated reply I received Friday.

Today it was from someone named Ashley, who I responded to, and who didn’t sound AI’y. Hopefully you get a similar follow up soon.


Good to know you graduated to a 'real" person!


big grin

Further update: apparently a copy was found, an order placed for shipment to me, and I'll be notified when it's in transit.

All in all, I think they've handled this very well. Hope it continues along that line.

I did inquire about JEDI (I'll avoid the "Return" puns wink), but I kind of doubt they'll want it sent back. A momento?

 
 Posted:   Nov 15, 2023 - 9:37 AM   
 By:   Scott McOldsmith   (Member)

Consider Jedi a freebie. I'm glad it got sorted.

 
 Posted:   Nov 15, 2023 - 9:40 AM   
 By:   Solium   (Member)

Solium, that’s the exact same automated reply I received Friday.

Today it was from someone named Ashley, who I responded to, and who didn’t sound AI’y. Hopefully you get a similar follow up soon.


Good to know you graduated to a 'real" person!


big grin

Further update: apparently a copy was found, an order placed for shipment to me, and I'll be notified when it's in transit.

All in all, I think they've handled this very well. Hope it continues along that line.

I did inquire about JEDI (I'll avoid the "Return" puns wink), but I kind of doubt they'll want it sent back. A momento?


Sounds good and the proper way to deal with this. You shouldn't have to return anything. Hopefully they'll come through and you won't end up with Empire Strike Back CD or something!

I wonder about the "found" copy though. Did they take a copy meant for another customer who's hasn't shipped yet and said to themselves, "Hmmm, I found a copy". LOL

 
 
 Posted:   Nov 15, 2023 - 10:00 AM   
 By:   akhnaton   (Member)

Looks like prices on e-Bay are starting to DROP off.
A copy just sold for ONLY: $248.17 !!!

 
 Posted:   Nov 15, 2023 - 10:26 AM   
 By:   rugo   (Member)

Sounds good and the proper way to deal with this. You shouldn't have to return anything. Hopefully they'll come through and you won't end up with Empire Strike Back CD or something!

I wonder about the "found" copy though. Did they take a copy meant for another customer who's hasn't shipped yet and said to themselves, "Hmmm, I found a copy". LOL


eek That would truly suck!

I hope you get the same response I did and soon.

 
 
 Posted:   Nov 15, 2023 - 6:08 PM   
 By:   Phil567   (Member)

Looks like prices on e-Bay are starting to DROP off.
A copy just sold for ONLY: $248.17 !!!


I noticed the drop in prices. That's why l'm going to open mine and play it and read the liner notes. There's no point handling it with kid gloves.

PLUS I want to make sure there's no surprises like the wrong disc inside.

 
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