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 Posted:   Apr 14, 2015 - 9:15 AM   
 By:   The Thing   (Member)

How the fuck does a 'manufacturing error' where CDRs instead of CDs get made? They are two totally different processes. Do CD pressing plants actually make CDRs? o.O


More to the point, if the manufacturing plant does manufacture pressed CDs and CDRs, then why bother with CDRs? Are they really that much cheaper to make?

Silva Screen once sent me a CDR, and when I complained, they said it was a mistake and sent me a pressed CD. This was for an old CD (possibly OOP), not a new release.

But that just made me aware that these companies must be fobbing off some customers with CDRs, and presumably some are too dumb to complain or notice the difference (or don't care).

Fact is, if they don't list CDR on the product page, they shouldn't be trying to cheat people.

I think the American market are much more used to buying inferior CDR products than the UK market is, so maybe they were making CDRs for that market.

If they don't offer a genuine product, they shouldn't be expecting me to pay for it. I could just find some way to download the music illegally and burn my own CDR for free (which isn't something I want to do), and they wouldn't get a penny out of me.

And don't tell me I'm paying for the licence to own the music, and not the media it is provided on, because I don't care about that argument. I want a proper pressed CD.

Anyway, sorry about the rant... nothing to do with this LLL mistake, just something I generally wanted to say.

 
 Posted:   Apr 14, 2015 - 9:21 AM   
 By:   historicalproductions   (Member)

How the fuck does a 'manufacturing error' where CDRs instead of CDs get made? They are two totally different processes. Do CD pressing plants actually make CDRs? o.O

Actually, they do. The company I work for has used the same pressing plants that both Intrada and LaLaLand have used (you can tell by the center stamping), and they offer both types. It could have simply been an error at the plant, and since they arrive both packaged and shrink-rapped from the plant the only way you would know is if you opened all of them and checked.

 
 Posted:   Apr 14, 2015 - 9:25 AM   
 By:   litefoot   (Member)

How the fuck does a 'manufacturing error' where CDRs instead of CDs get made? They are two totally different processes. Do CD pressing plants actually make CDRs? o.O

Actually, they do. The company I work for has used the same pressing plants that both Intrada and LaLaLand have used (you can tell by the center stamping), and they offer both types. It could have simply been an error at the plant, and since they arrive both packaged and shrink-rapped from the plant the only way you would know is if you opened all of them and checked.


Yes, this was was out of LLL's hands. Just one of those things.

 
 Posted:   Apr 14, 2015 - 9:31 AM   
 By:   historicalproductions   (Member)



More to the point, if the manufacturing plant does manufacture pressed CDs and CDRs, then why bother with CDRs? Are they really that much cheaper to make?



They are cheaper if you wish to order in small batches. It's faster and easier to print up. They offer them for companies to use for things like business presentations and samplers (both DVDR and CDRs). Pressed CDs are offered in batches of 1000s while CDRs can be bought in small quantities like 50 or 100 and can be made up and returned to the customer much faster (2-3 days turnaround compared to 3-4 weeks for pressed CDs).

 
 Posted:   Apr 14, 2015 - 11:22 AM   
 By:   La La Land Records   (Member)

Long story short, Christmas Eve we get a call from our manufacturing plant saying that they are closing their doors and we need to get our stuff out asap.

We got most of the paper out (still a lot is missing) but we had to scramble to find a new manufacturer asap...and it being the holidays it was a pain in the butt. We settled on one that we have been using on all of our new product this year. We had several hiccups with them over the past few months, but this CDR BLEEP they tried to pull on us was the last straw. In our 13 year history we have never had anything like this happen before. When we got the first batch everything was fine, but we knew this was gonna be a big title by the online response so we ordered up more cds just in case we needed them quickly. When batch 2 came in there was no need to QC because we already checked the first batch and thy were perfect.

Suffice it to say we going with another company from here on out. I hope it work out well with them.

We are very embarrassed by this whole situation, but luckily it was only on the 600 they "pressed up" for the second batch.

As I stated in a new thread, you can email info@lalaland-ent.com to receive a REAL cd of He Man

MV

 
 Posted:   Apr 15, 2015 - 10:43 AM   
 By:   tyuan   (Member)

very bad news!!
ALL MY 100 ORDERED FROM ITALY SEEMS TO BE CD-R!!!!!
Please La-La Land, recall ALL the stock in your vault and delivery ONLY the new pressing!!!
Very very very disappointed.

 
 
 Posted:   Apr 16, 2015 - 12:08 AM   
 By:   Mr. Popular   (Member)

More to the point, if the manufacturing plant does manufacture pressed CDs and CDRs, then why bother with CDRs? Are they really that much cheaper to make?


Yes...they are. Especially if you are a small label and want to do very small runs.

 
 
 Posted:   Apr 16, 2015 - 12:14 AM   
 By:   Mr. Popular   (Member)

How the fuck does a 'manufacturing error' where CDRs instead of CDs get made? They are two totally different processes. Do CD pressing plants actually make CDRs? o.O


More to the point, if the manufacturing plant does manufacture pressed CDs and CDRs, then why bother with CDRs? Are they really that much cheaper to make?

Silva Screen once sent me a CDR, and when I complained, they said it was a mistake and sent me a pressed CD. This was for an old CD (possibly OOP), not a new release.

But that just made me aware that these companies must be fobbing off some customers with CDRs, and presumably some are too dumb to complain or notice the difference (or don't care).

Fact is, if they don't list CDR on the product page, they shouldn't be trying to cheat people.

I think the American market are much more used to buying inferior CDR products than the UK market is, so maybe they were making CDRs for that market.

If they don't offer a genuine product, they shouldn't be expecting me to pay for it. I could just find some way to download the music illegally and burn my own CDR for free (which isn't something I want to do), and they wouldn't get a penny out of me.

And don't tell me I'm paying for the licence to own the music, and not the media it is provided on, because I don't care about that argument. I want a proper pressed CD.

Anyway, sorry about the rant... nothing to do with this LLL mistake, just something I generally wanted to say.


Whoever LLL used in this case seems incompetent. None of the companies I've used in over 25 years of working in this business have ever mixed up a pressed CD order with the CDR option they offer.

I'd be curious the name of the company they used so I can avoid them.

For example, Rainbo, a company many of us use would not do this. You specify to them whether to make small batch CD-Rs or their minimum CD runs. The reason CD-Rs are offered at these companies is that some artists and labels may have a small run title they want out on CD but can't commit to a pressed run for cost reasons.

Michael: Who did you guys use? I doubt it was Rainbo.

 
 Posted:   Apr 16, 2015 - 8:52 AM   
 By:   jedizim   (Member)

I ordered this on Sunday this past week, and it still hasn't shipped yet. I am assuming that they are holding orders until they can get this thing straightened out and make sure the right product is sent. I guess that is a good thing, but dang...I was really wanting to listen to this!

 
 Posted:   Apr 16, 2015 - 9:53 AM   
 By:   tyuan   (Member)

La-La Land should return ALL the stocks from their costumers and retailers.
Reprint ALL the cds.
Re-ship ALL the genuine cds to EVERYBODY have ordered them.
I can't believe I have payed to get hundreds of CD-R!

 
 Posted:   Apr 16, 2015 - 11:04 AM   
 By:   The Thing   (Member)

The reason CD-Rs are offered at these companies is that some artists and labels may have a small run title they want out on CD but can't commit to a pressed run for cost reasons.


I don't really get this argument.

Just because the artist or label wants to save money, we the customer doesn't necessarily want to spend our money on an inferior product.

So then the artist/label might end up selling less than they could have, and then next time try to save costs even more.

It's that downwards spiral into oblivion...

 
 
 Posted:   Apr 16, 2015 - 11:04 AM   
 By:   MATOSSO   (Member)

Long story short, Christmas Eve we get a call from our manufacturing plant saying that they are closing their doors and we need to get our stuff out asap.

We got most of the paper out (still a lot is missing) but we had to scramble to find a new manufacturer asap...and it being the holidays it was a pain in the butt. We settled on one that we have been using on all of our new product this year. We had several hiccups with them over the past few months, but this CDR BLEEP they tried to pull on us was the last straw. In our 13 year history we have never had anything like this happen before. When we got the first batch everything was fine, but we knew this was gonna be a big title by the online response so we ordered up more cds just in case we needed them quickly. When batch 2 came in there was no need to QC because we already checked the first batch and thy were perfect.

Suffice it to say we going with another company from here on out. I hope it work out well with them.

We are very embarrassed by this whole situation, but luckily it was only on the 600 they "pressed up" for the second batch.

As I stated in a new thread, you can email info@lalaland-ent.com to receive a REAL cd of He Man

MV





The soundtrack of Kingsman the Secret Service is a Cdr too, ohh my good!!!!!

 
 
 Posted:   Apr 16, 2015 - 1:26 PM   
 By:   TerraEpon   (Member)


I don't really get this argument.

Just because the artist or label wants to save money, we the customer doesn't necessarily want to spend our money on an inferior product.

So then the artist/label might end up selling less than they could have, and then next time try to save costs even more.

It's that downwards spiral into oblivion...


If they can sell 50 or 100 copies, vs. paying for 500 and letting 350 of them stew forever, which you do think one would choose?

 
 
 Posted:   Apr 16, 2015 - 1:57 PM   
 By:   JB Fan   (Member)

Now I really need advice from LLL. I want to order Kingsman from Intrada (long story - I try to make big order & save little $$$ for shipping).
So I need to wait for another weeks?

ps Just examine my copy of Magic (first 2015 title from LLL in my collection) - seems that it's real CD, no problems at all.

 
 Posted:   Apr 16, 2015 - 2:50 PM   
 By:   La La Land Records   (Member)

Just wanted to clear things up for everyone and reassure folks that our label has never, and never will, deal with CD-R discs. We have had a very unfortunate experience with a new manufacturer, who shipped CD-R discs to us in error. There was a portion of a HE-MAN repressing and, as we're finding out now, a very minor batch of a KINGSMAN repressing that were affected. These CD-Rs ended up in the hands of customers. They are very easy to spot, (the back of the CD is a blue/green tint as opposed to the usual silver), and there is a seam along the spine on the plastic wrap sealing the cd case. We will replace them of course, as we are currently doing.

We should say the majority of both titles manufactured are pressed CDs -- only a fraction are in question, and as you all know we are dealing with those. None of the other titles we have released this year, manufactured by this plant, have been made on CDR's (there was only 1 pressing of each title thus far) so titles like Justice League, Magic, Mortdecai, Scorpion King 4, Dying of the Light, The Interview, Dogs of War, The Egyptian and our upcoming Zombeavers and 3:10 to Yuma are A-Okay pressed cds.

We are leaving this current manufacturer, so we never have an event like this happen again. If you received a HE-MAN or KINGSMAN CD-R, just let us know at info@lalaland-ent.com and give us your order number and mailing address. Thanks

MV

 
 Posted:   Apr 16, 2015 - 3:03 PM   
 By:   Bishop   (Member)

Dear MV,

I'm very sorry to hear that all this happened to you and your company.
La-La Land really goes a long way to make sure its customers happy and this glitch by another company is just ... not fair.

And to all those who of course are upset by the issue at hand - please allow MV and his gang the time to work their magic on it. Questi ragazzi sono incredibile! Sempre é una goia meravigliosa commerciare con La-La Land! cool

 
 
 Posted:   Apr 16, 2015 - 4:29 PM   
 By:   jeff1   (Member)

I received HE-MAN from LLL yesterday and got normal pressed CDs, along with SHAFT which included an autographed booklet that I thought had long since run out. Love you guys!

 
 Posted:   Apr 16, 2015 - 5:10 PM   
 By:   tyuan   (Member)

I have NOT a order number, cause I have ordered from Italy from an Italian reseller!!!
WHAT SHOULD I DO NOW????

 
 
 Posted:   Apr 16, 2015 - 7:12 PM   
 By:   Neilbucket852   (Member)

I have NOT a order number, cause I have ordered from Italy from an Italian reseller!!!
WHAT SHOULD I DO NOW????


First suggestion would be to calm down. Have you received the discs? If not, have they been shipped? If not, has the reseller received the discs from LLL, and if so, were they any of the 600 or so that LLL indicate were affected?

Second suggestion would be to contact the reseller.

Third, if you have received the discs, I would verify that they are in fact the CDR versions.

Fourth, and this is only if necessary, would be to email LLL with the details of the reseller and your order number with that reseller to see if they can help coordinate replacements.

 
 
 Posted:   Apr 16, 2015 - 7:16 PM   
 By:   Ford A. Thaxton   (Member)

I have NOT a order number, cause I have ordered from Italy from an Italian reseller!!!
WHAT SHOULD I DO NOW????


Well, contact the reseller inform them of the matter, return the stock to them and have them send you the corrected stock when it comes in to their offices..


DUH!!!!

I"m amazed that you have to have this explained to you.


Ford A. Thaxton

 
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