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our Black Friday titles are up in the air at this point. We may only have a few titles come out.
MV
Is it possible to still announce the delayed ones on Black Friday, and put the order pages up with the others the following Tuesday, with a notice that says "begins shipping January 2022" or something?
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It's certainly not the cd player. Disc 2 plays fine, as do the other 2cd sets I received in that order. Perhaps it's just a rogue disc. It happens I suppose, but this is the first one I've ever had.
I would try a different CD player (if possible), but rogue discs with defects happen. It's rare (fortunately), but I've had it happen. In my experience the various Labels provide excellent customer service and will get you a replacement disc if your disc is faulty.
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I received a package from Intrada, here in the UK, at the beginning of last week in which one of the titles was Star Trek 2. When I came to play it later in the week, I found that disc 1, The Score would not play. The cd player could not read it. When I examined it, under a bright light, I found marks across much of the playing surface. Has anyone else else had a faulty disc with this set?
Disc 2 is perfect.
Am I wrong in thinking that LaLa had a problem with the first batch of this title, or am I mixing it up with Glory. I'm sure there was a problem with one of them.
I have emailed Intrada, and I am awaiting a reply.
You may just have a bad disc. Just email us at info@lalaland-ent.com for a replacement
AND, no there were no issues with either ST2 or Glory. We have shipped thousands of units and haven't had any issues reported except for an occasional busted jewel case.
MV
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Posted: |
Dec 16, 2021 - 5:59 AM
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By: |
AJL
(Member)
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I received a package from Intrada, here in the UK, at the beginning of last week in which one of the titles was Star Trek 2. When I came to play it later in the week, I found that disc 1, The Score would not play. The cd player could not read it. When I examined it, under a bright light, I found marks across much of the playing surface. Has anyone else else had a faulty disc with this set?
Disc 2 is perfect.
Am I wrong in thinking that LaLa had a problem with the first batch of this title, or am I mixing it up with Glory. I'm sure there was a problem with one of them.
I have emailed Intrada, and I am awaiting a reply.
You may just have a bad disc. Just email us at info@lalaland-ent.com for a replacement
AND, no there were no issues with either ST2 or Glory. We have shipped thousands of units and haven't had any issues reported except for an occasional busted jewel case.
MV
Following my email to Intrada and their reply, in which they told me that they would contact you for a replacement disc, I subsequently received the disc in my next package from them a few weeks later. As usual, excellent customer service from both Intrada and, indeed, your good selves. Thank You.
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The CDs are fine, but if I have to grumble about something, then it is jewel case. I had serious problems to take out the CD from the inner holder. Strong pressing with the thumb, but nevertheless a terrible bending of the disc was necessary to take it out. The inner holder is too strong. The holders from the old discs in the 1980's and 1990's were much better.
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I think the amount is different now, but for older scores, you didn't have to pay the re-use fees at 9,999 copies -- which people just round up for an even 10,000 number.
But 10,000 doesn't mean it's a good seller. Even if a film has a large fan base, doesn't mean it translates into them wanting to hear score outside a film and want to own it to boot.
It's Jerry Goldsmith and widely considered one of his best scores amongst his fan base, so a score like this would sell way way way more than, say, "Rent-A-Cop" and "Mr. Baseball" to begin with.
Then of course you have online retailers like SAE, who buy a certain amount to sell. Because it's Star Tre and a fan favorite, you'd probably have other retailers who would buy a certain amount to sell, too.
Unless somebody gives in the inside details, it's hard to know if it really moved 10,000 units. The contract may have expired and not everything was pressed. I seem to also recall that when a contract expires and you still have units, you [the label] can't legally sell them and have to destroy the remainder, so even if 9,999 units were made, they don't all sell. And a sell out only means the label has sold out -- there may be many units across retailers that didn't move and are sitting there.
Just some thoughts and reminders of things mentioned before.
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