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Thank you for your email. I am sorry to say that Warner Home Video is no longer distributing this title; therefore I am unable to help you with an exchange. I apologize for this inconvenience.
Kind regards,
Sherri Bogard
Warner Bros. Customer Service
And this is why we have DVD Decrypter and large capacity hard drives. 
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Happened to me with many of the R1 double-layer Warner disks. It's a true shame.
Girl Crazy
Kismet
Hit The Deck
That Midnight Kiss
All are a mess...
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Posted: |
Apr 12, 2020 - 11:52 AM
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By: |
Bob DiMucci
(Member)
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Has anyone determined the cut-off date of release for these defective dvds? Are more recent releases, say the last ten years or so, also having this self destruct problem?
According to the Home Theater Forum, the problem afflicts Warners DVDs produced at the Pennsylvania replication center in approximately 2006-2009. Unfortunately, there's no way to determine which DVDs these were before purchase.
Some further info:
Warner manufactured their DVD discs at Cinram's plant in Olyphant, Pennsylvania until 2010. But in 2010, Warner changed to Thomson/Technicolor's Mexico plant.
The Olyphant, Pennsylvania Cinram plant had IFPI facility codes 2U** and (possibly) also 2F**
The Thomson/Technicolor plant in Guadalajara, Mexico had IFPI facility codes KK**
There have also been a few defective discs with IFPI facility code 60**, which is the former Cinram facility in Toronto, Ontario in Canada, which now appears to be closed.
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