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 Posted:   Jan 24, 2019 - 5:58 PM   
 By:   DavidinBerkeley   (Member)


AI will be back in stock sometime in november


But not in time for Black Friday, it seems..... frown


C'mon, let's be optimistic! (I'm also waiting for AI, that's why I must keep the faith) We still have a couple of days before the Black Friday titles can be ordered.


Weeeeeeelllllll....... I guess I'm going to hope now I can get it for Christmas, 'cause it still ain't available to order.......


A.I. still unavailable. 5 months and counting.


Still unavailable, at 6 months.


I have a copy that has been played once, I am willing to let it go if you want to trade something for it.


Thanks, Jed, but I'm looking to use up my gift certificate (which I bought specifically to get A.I.). Otherwise, I'd've taken you up on it.

 
 
 Posted:   Feb 26, 2019 - 9:34 PM   
 By:   John Chambers   (Member)

Does anyone know how to cancel an order on the new website? I need to cancel an order due to logistical reasons that’s been ‘awaiting shipment’ for over a week but there doesn’t seem to be any way to do so. Any help appreciated!

 
 
 Posted:   Feb 26, 2019 - 10:10 PM   
 By:   JB Fan   (Member)


Does anyone know how to cancel an order on the new website? I need to cancel an order due to logistical reasons that’s been ‘awaiting shipment’ for over a week but there doesn’t seem to be any way to do so. Any help appreciated!

Try to contact LLL via e-mail.
Plus - maybe they ALREADY shipped your package but simply didn't upgrade order status? This happened with me last year - I ordered TWINE the day after the sale starts, and have no updates after I got e-mail with "Awaiting Shipment", and in January I got package! smile

 
 Posted:   Feb 27, 2019 - 5:19 AM   
 By:   acathla   (Member)

I wonder...does that message system on their page work? I mean, do they check them?
Tried to send a message regarding an order a few weeks ago, but never got a reply. Its too late now though as I already have it in my hands, hehe smile

 
 
 Posted:   Feb 27, 2019 - 4:03 PM   
 By:   Futureport   (Member)

I have sent two messages over the past few months and I never received a reply either.

 
 Posted:   Feb 27, 2019 - 4:12 PM   
 By:   Glenn Butler   (Member)

For what it's worth, I sent a message through the site about a missing order and got a reply the next day (plus a shipping notice shortly after).

 
 Posted:   Feb 28, 2019 - 6:46 PM   
 By:   DavidinBerkeley   (Member)

I sent a message through their website yesterday, to get a replacement for a damaged disc that just arrived Monday (that A.I set I waited 7 months for).

One day might be too soon to expect a reply, so let's wait and see.

 
 Posted:   Feb 28, 2019 - 7:55 PM   
 By:   Mr. Marshall   (Member)

D'Oh!!!!!!!####!!!!!!!!

 
 
 Posted:   Mar 2, 2019 - 2:20 AM   
 By:   John Chambers   (Member)


Does anyone know how to cancel an order on the new website? I need to cancel an order due to logistical reasons that’s been ‘awaiting shipment’ for over a week but there doesn’t seem to be any way to do so. Any help appreciated!

Try to contact LLL via e-mail.
Plus - maybe they ALREADY shipped your package but simply didn't upgrade order status? This happened with me last year - I ordered TWINE the day after the sale starts, and have no updates after I got e-mail with "Awaiting Shipment", and in January I got package! smile


I still haven't heard back from my e-mails, I understand and appreciate the mammoth effort involved in getting orders out in the wake of such a huge release but complete lack of communication is extremely frustrating when trying to cancel and get a refund on a $180+ order. Has anyone else been receiving responses from LLL this week?

 
 Posted:   Mar 14, 2019 - 7:46 PM   
 By:   DavidinBerkeley   (Member)

I sent a message through their website yesterday, to get a replacement for a damaged disc that just arrived Monday (that A.I set I waited 7 months for).

One day might be too soon to expect a reply, so let's wait and see.


No reply yet.

Anybody else heard back?

 
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