 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
I don't have an "add to existing order" story, but I can say they are well known to be excellent in terms of customer service, as well as releases.
I have had the good fortune of meeting some of the producers at various events over the years (WonderCon, Comi-Con, and a myriad of composer signing events), and can say that they are really cool in person.
I also believe that there is not much of a profit margin for these kinds of releases and that they are in this business more out of a passion for these scores than simply making a buck, and I see it in each and every score and post they produce.
So I'll just add to the chorus of Kudos.
|
|
|
|
|
|
I discovered The Great 'The Challenge' Issue over a year after they'd reissued the CDs with additional tracks. I emailed, confessing that I had the first release, and would find it quite reasonable to learn that I was likely way too late to request a replacement, and I had it a week later.
|
|
|
|
|
|
Agree with the praise being given for La La Land's customer service. There have only been two times I had any problem with my order. Each time I received the wrong cd. Both times, La La Land told me to keep the cd sent to me by mistake, and quickly sent the correct cd to me.
|
|
|
|
|
|
Yeah. Those guys are great.
|
|
|
|
|
|
Totally agree! My Voyage to the Bottom of the Sea set took a lot of tries to reach me. Matt sent out a second set very quickly and then I wound up with two in the same delivery. One is on its way back now, but man, that was a lot of understanding customer service. Thank you!!!
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
