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 Posted:   Jul 20, 2021 - 11:02 AM   
 By:   Nedmerrill   (Member)


Within the last 2 months 7 small parcels which would be delivered by letter post never turned up and were declared "lost". Due to this happening I've had to get a refund from the same company 4 times, which is embarrassing and I feel they have every right not to want my business anymore. This has never happened before and it has only occurred since a new postman is on our beat. I am thinking this is too coincidental and feel I should give him a verbal nudge by saying to him about my dilemma and maybe it will stop. Do you think this is the right thing to do, or should I just complain to the Post Office.

 
 Posted:   Jul 20, 2021 - 11:05 AM   
 By:   Octoberman   (Member)

I think a call to the Post Office would be the way to go.
That way, the person responsible would know that the incidents were not only noticed, but now being watched.

 
 
 Posted:   Jul 20, 2021 - 12:58 PM   
 By:   Last Child   (Member)

You waited this long so I'd hold out to make it an even 8 missing packages.

But seriously, I would have gone "postal" over one missing package. All packages have tracking so the USPS could narrow down where these are getting "lost." I was told back in January that some sorting machines take photos (might be just the first location where the package enters the stream), so they could also check that. If they're not actually getting to the PO, maybe it's some kind of scam by the sender.

 
 Posted:   Jul 20, 2021 - 1:05 PM   
 By:   Nedmerrill   (Member)

You waited this long so I'd hold out to make it an even 8 missing packages.

But seriously, I would have gone "postal" over one missing package. All packages have tracking so the USPS could narrow down where these are getting "lost." I was told back in January that some sorting machines take photos (might be just the first location where the package enters the stream), so they could also check that. If they're not actually getting to the PO, maybe it's some kind of scam by the sender.


A scam by the seller did cross my mind, but surely they would need proof of postage before making a claim.

 
 
 Posted:   Jul 20, 2021 - 1:18 PM   
 By:   Last Child   (Member)

You waited this long so I'd hold out to make it an even 8 missing packages.

But seriously, I would have gone "postal" over one missing package. All packages have tracking so the USPS could narrow down where these are getting "lost." I was told back in January that some sorting machines take photos (might be just the first location where the package enters the stream), so they could also check that. If they're not actually getting to the PO, maybe it's some kind of scam by the sender.


A scam by the seller did cross my mind, but surely they would need proof of postage before making a claim.


Depends on the scam, but they wouldn't be my first suspects until I had more facts. There should be tracking info if the seller is printing out labels, or buying the postage at a PO. Unless they're buying stamps, avoiding the free tracking, and dropping the package in a street mail box. Maybe they're using a USPS service at a retail store, and someone is pilfering there. Regardless of the cause, that many missing packages is too much of a coincidence.

 
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