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I recently open and played for the first time Franz Waxman's The Silver Chalice. On the 17th and last track on side 1 the disc skips and stays stuck on 1:13. I cleaned the disc and tried again with the same result. I contacted Screen Archives, but as this was not purchased within the last 30 days they could not help. Next I tried contacting the label itself. FSM has a number for CDs/orders. I called that but got a recorded message--from Screen Archives--so I feel like I'm circling here.
Do any of you have any experience dealing with FSM on a similar issue?
The 2nd disc plays without any issues.
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I recently open and played for the first time Franz Waxman's The Silver Chalice. On the 17th and last track on side 1 the disc skips and stays stuck on 1:13. I cleaned the disc and tried again with the same result. I contacted Screen Archives, but as this was not purchased within the last 30 days they could not help. Next I tried contacting the label itself. FSM has a number for CDs/orders. I called that but got a recorded message--from Screen Archives--so I feel like I'm circling here.
Do any of you have any experience dealing with FSM on a similar issue?
The 2nd disc plays without any issues.
Hi, sorry about this. The label is shut down and SAE handle all of the inventory matters. I literally don't have anything I can send you. But I'll email you.
Lukas
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Hi Craig,
Katie said since the purchase was well outside the 30 days that the label (in this case FSM) was unable to provide a replacement disc and that Screen Archives does not keep replacement discs. Thanks.
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I fear for my FSM CD's sitting on the shelf a decade later still in their shrink wrap.
How do people manage to leave one that long, unopened?
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I fear for my FSM CD's sitting on the shelf a decade later still in their shrink wrap.
How do people manage to leave one that long, unopened?
I used to have some in shrink wrap that old, but not anymore, as I ripped them all.
Though I still have a (very few) CDs doubled up, so the extra copy is in shrink wrap. I don't think I ever had an issue with an FSM CD, though I did get a bad Quartet CD once, which I did not notice until a few years later, when it was sold out. Fortunately and thanks to excellent customer service, I got a replacement copy now.
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Personally, if I get one or twenty in the post, I have to play through them all once.
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Screen archives has always provided great service--and I've been ordering since the 90s. I was not being critical of their service, or of Katie, just answering Craig's question, just the facts, ma'am.
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Not me, a music library where I already know everything in it is not much of a library. :-)
(I do that with books too, I buy a bunch of them, and once in a while, I read one when I am so inclined.
Of course, these days, I usually rip my CDs, so hopefully I find errors or defect discs quickly.
Incidentally, just today I found a still sealed CD on my shelf that I bought on September 11, 2001. (A classical CD, not a film score CD.) It seems the events of that fateful day let me put the CD unopened in the shelf, and today I stumbled across it. Have never opened or played it yet. So I have this CD for over 20 years, unopened. Might be the record in my collection. :-)
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Posted: |
Jan 13, 2022 - 6:45 AM
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By: |
Solium
(Member)
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Not me, a music library where I already know everything in it is not much of a library. :-)
(I do that with books too, I buy a bunch of them, and once in a while, I read one when I am so inclined.
Of course, these days, I usually rip my CDs, so hopefully I find errors or defect discs quickly.
Incidentally, just today I found a still sealed CD on my shelf that I bought on September 11, 2001. (A classical CD, not a film score CD.) It seems the events of that fateful day let me put the CD unopened in the shelf, and today I stumbled across it. Have never opened or played it yet. So I have this CD for over 20 years, unopened. Might be the record in my collection. :-)
That's the benefit of not opening all your CD's. Every now and again you'll discover a "gift" waiting to be opened and listened to on your CD shelf.
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That's the benefit of not opening all your CD's. Every now and again you'll discover a "gift" waiting to be opened and listened to on your CD shelf.
And complete with a fkn big.scratch. 
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