I sent two other inquiries to Waxwork about the situation and both were ignored, so at this point they're just playing stupid and sticking their heads in the sand. What a disappointing turn of events. I will no longer purchase any of their releases.
Great news, people. My email to Waxwork made its way up the ladder, and I just received this reply:
Hi Josh,
Thanks for your email and alerting us of this issue. No, this was not intentional. Waxwork was not aware that the manufacturer ran these as CD-Rs since we've never done that in the past. We are having them remade as CDs and will send you a replacement.
Great news, people. My email to Waxwork made its way up the ladder, and I just received this reply:
Hi Josh,
Thanks for your email and alerting us of this issue. No, this was not intentional. Waxwork was not aware that the manufacturer ran these as CD-Rs since we've never done that in the past. We are having them remade as CDs and will send you a replacement.
Best, Sue
Josh,
Could you post who you contacted to get a replacement. I ordered two copies and they are both CD-Rs and would like them replaced.