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 Posted:   Sep 16, 2022 - 7:35 AM   
 By:   Hitch22   (Member)

Now that they need to relocate, wouldn't it be better for Varèse to open up a store in a EU country?
It would serve multiple countries at a custom free rate, rather than one country at a custom free rate.

 
 Posted:   Sep 16, 2022 - 8:30 AM   
 By:   johnjohnson   (Member)

Now that they need to relocate, wouldn't it be better for Varèse to open up a store in a EU country?
It would serve multiple countries at a custom free rate, rather than one country at a custom free rate.


I miss the old Colosseum days. I always had good service from them.

 
 
 Posted:   Sep 17, 2022 - 2:04 AM   
 By:   Rameau   (Member)

If you buy one title a year, you don't have that much to moan about.

That's how I think of it. Very expensive p&p & the dollar shooting up against the euro & pound, all makes for very costly CDs, but for one or two (or none) purchases a year, it really doesn't bother me that much (unlike the start of the century when I was buying three or four a month).

 
 
 Posted:   Sep 17, 2022 - 2:39 AM   
 By:   Peter Greenhill   (Member)

So good that Rudy is available as a CD quality download. No shipping costs, instant delivery, high quality.

 
 Posted:   Sep 17, 2022 - 4:10 AM   
 By:   Nicolai P. Zwar   (Member)

So good that Rudy is available as a CD quality download. No shipping costs, instant delivery, high quality.

That's a good solution. Though at the price their doing it, they should include the booklet as PDF download.

 
 Posted:   Sep 17, 2022 - 7:21 AM   
 By:   Nicolai P. Zwar   (Member)

I really don't know what this has to do with brexit, a warehouse in any part of Europe could have gone bankrupt, & I dunno, maybe most of their European orders came from the UK.


I don't know if the bankruptcy had to do with Brexit, but it could well be if the company was specialized in international shipping. It has to do with Brexit in that the Varèse International shop was set up "internationally", or at least to lower shipping and customs for customers from EU countries. That worked fine until Brexit came into full effect. Then, shipping and customs for customers from the EU easily quadrupled so it was not worthwhile anymore.




Exactly. Before brexit ordering from UK was fine. It arrived quickly and when UK was part of the EU, there was no bureaucracy bullshit involved. When that changed and I think they might have also increased their shipping costs considerably it made 0 sense to order from UK, when if it came to price of the CDs+shipping it was cheaper to actually get it from US, which led to lower price based on which these additional EU-nazi charges got added.


Yes, ironically, it was cheaper to import from the US to the EU than from the UK into the EU. Thought to be fair, the charges were not "added", they were always there. It is when the UK left the EU that these charges came into effect, as it puts the UK in the status of any other country with no trade agreement with the EU, which is explicitly what Brexit was about. So it's not as if the EU suddenly "added" charges to the UK, it is that the UK left the EU to and as a logical result has now the status of any other non member/non trade agreement country. Just not helpful if you want to have an "international" store.

 
 
 Posted:   Oct 5, 2022 - 8:24 AM   
 By:   Dimitrius Maximus   (Member)

Anyone else in the United States experiencing non-shipped Varese CD's? I think it's great they're releasing more CD's, they're just not shipping them.

Asking for a friend...

 
 
 Posted:   Oct 5, 2022 - 9:45 AM   
 By:   jwb1   (Member)

Anyone else in the United States experiencing non-shipped Varese CD's? I think it's great they're releasing more CD's, they're just not shipping them.

Asking for a friend...


No one has gotten Rudy yet.

 
 
 Posted:   Nov 25, 2022 - 4:04 PM   
 By:   Sabreman   (Member)

Are customers of Varese's US website still having problems with orders not being fulfilled, or is it just me?

I live in the UK, and as Varese's international store closed, I ordered a couple of titles from their US site on the 12th November. That's two weeks ago, and the order is still sitting there with fulfillment status of 'unfulfilled'. Anyone else waiting weeks for a Varese order to be posted?

 
 Posted:   Feb 27, 2024 - 5:58 AM   
 By:   Nicolai P. Zwar   (Member)

Varèse Sarabande International Shipping Store has re-opened. When I visited the US site, it suggested I try the "International" site.
In fact, it said:
"Shopping from outside North America? For a better shopping experience & shipping rates please visit our UK Store."


Except, it didn't say why that shopping experience should be better? For what reason? I have my doubts, because, sorry, but my experience has taught me different.

Varèse's International Store certainly provides not a better shopping experience if you are in the EU, quite the contrary. The US store is cheaper, postage is cheaper, and customs is usually less paperwork, so the items arrive quicker. I don't know why they set up their "international" store in the UK? I think the people who benefit from that are people in the UK (which is of course great for them)... and that's it? After Brexit, that makes little sense. Why call it "International" store when it is basically a "UK" store? Or does the UK store work better if you order from Canada or Australia? Is there any reason to order at Varèse Sarabande's "International" store if you are anywhere but in the UK?

 
 Posted:   Feb 27, 2024 - 7:54 AM   
 By:   Lokutus   (Member)

Yes, completely fucking useless like the first one... except rather solid packaging and decent customer service (unlike US branch). I guess good for those in the UK... rhe rest of EU is again screwed!

I am sticking to MUSIC BOX!

 
 Posted:   Feb 27, 2024 - 8:36 AM   
 By:   ryanpaquet   (Member)

Shipping to Canada is cheaper from the UK International store from what I can see. And if the service and packing is better, it's a no brainer for me.

I am still considering making an order for some of those titles that were thought OOP like HTTYD 2.

 
 
 Posted:   Feb 27, 2024 - 10:43 AM   
 By:   richuk   (Member)

Is there any reason to order at Varèse Sarabande's "International" store if you are anywhere but the UK?

Few compelling reasons to order from the UK either. HTTYD:HW cost me £28 all-in from the US store whereas an aborted order (primarily given the stock delay) from the int'l site would have cost £33 in total.

So however they're arranging the manufacture/distribution, it's not a cost effective one. That and the potentially month-long delay in getting stock.

It's not an arrangement that really works for anyone better than the US store.

 
 
 Posted:   Feb 28, 2024 - 3:01 AM   
 By:   chriscoyle   (Member)


I wonder if their inventory was tied up in the bankruptcy of the warehouse that stored their inventory and that is why they have items available that have been sold out in their US store.

 
 
 Posted:   Feb 28, 2024 - 4:41 AM   
 By:   keky   (Member)

Yes, completely fucking useless like the first one... except rather solid packaging and decent customer service (unlike US branch). I guess good for those in the UK... rhe rest of EU is again screwed!

I am sticking to MUSIC BOX!


Music Box's shipping rates are rather expensive. I prefer Intermezzo Media or Soundtrack Corner.

 
 Posted:   Feb 29, 2024 - 2:08 PM   
 By:   DynoDux   (Member)

I'm really pleased the UK store is back as I live in England... just put in my first order since it closed. Goldsmith's LA Confidential on vinyl for just over £10 was a no-brainer and some of the 'deluxe edition' CDs are almost half price.

It was quite surprising that I've been slapped with a £10 postage fee though even though it's not going oversees. I wonder if that's because I added vinyl to the order...

 
 Posted:   Mar 2, 2024 - 3:06 AM   
 By:   spook   (Member)

So what IS the deal with the hefty cost of the new releases on the international store.?
HTTYD 3 is working out about £31. It would cost about £33 if bought from a US store and thats including the high postage. Is it their choice to ramp up the price of the cd over here or am i getting this all totally wrong and not properly interpreting the trials and needs of an international business model!

 
 
 Posted:   Mar 2, 2024 - 3:12 AM   
 By:   chriscoyle   (Member)


I got a shipping notice from Concord for a couple items sold out from the US store. How refreshing!

 
 Posted:   Mar 2, 2024 - 4:08 AM   
 By:   Timothy J. Phlaps   (Member)

So what IS the deal with the hefty cost of the new releases on the international store.?
HTTYD 3 is working out about £31. It would cost about £33 if bought from a US store and thats including the high postage.


I don't mind if the price is the same-ish, if I get it 1-2 weeks earlier than ordering it from the US, and without it getting stuck in customs for eight days (and counting) like my recent order from Intrada.

 
 
 Posted:   Mar 2, 2024 - 5:27 AM   
 By:   Prince Damian   (Member)

My recent order arrived a few days ago. However royali mail tracking still says leaving US, Feb.9th!!! Did I mention RM tracking is crap.

 
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