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 Posted:   Nov 17, 2023 - 10:32 PM   
 By:   JB Fan   (Member)

My only wish that they will find some OOP titles (or finally get ones from their closed international store), so I can get some titles, which I missed...

 
 
 Posted:   Nov 18, 2023 - 1:25 AM   
 By:   Bob DiMucci   (Member)

I received this email today from Varese re my order from two months ago:


At least you got a notice. They've been holding my money on an order from July, and I haven't heard a word from them since.

 
 Posted:   Nov 18, 2023 - 4:16 AM   
 By:   Solium   (Member)

What ever happened to customer service? It's like companies DGAF anymore.

 
 Posted:   Nov 19, 2023 - 10:26 AM   
 By:   DJS   (Member)

What ever happened to customer service? It's like companies DGAF anymore.

The real comedy gold is part of their response to me asking where the frick my order is:

Customer satisfaction is at the core of what we do, and we're dedicated to ensuring a positive shopping experience for you.

That's one deep core. Not even Hillary Swank could reach that core.

 
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