Unfortunately quite a lot of trust in your shop got lost this year by me and others. So I guess now would be a good time to step forward and communicate openly what's going on right now and thereby start building up trust again with your loyal customer base.
For the record, I contacted Chris a few weeks ago, to let him know that there was, on this site, a thread pertaining to his store and unresolved issues. I placed an order at the same time. My order arrived a few days ago, so I was very pleased with that, however he made no comment about the issues raised here. Go figure. Ive just placed another order - I have no qualms about using him. I am a UK customer and have found him better and cheaper than Music box, and the current deal he has on re postage and a 10% discount on all purchases is very welcome.
I am a UK customer and have found him better and cheaper than Music box, and the current deal he has on re postage and a 10% discount on all purchases is very welcome.
It is indeed and when you get your order in time, everything is fine!
The problem starts when an order is delayed so long that you cannot use PayPal's Byers protection anymore. So right now this is just too risky for me, which is why I used Music Box for this years Christmas purchases, when I'd have loved to use chris shop instead (especially considering the free shipping deal)!
Oh and btw he still does not seem to want to address the issues raised in that thread ... go figure!
I am a UK customer and have found him better and cheaper than Music box, and the current deal he has on re postage and a 10% discount on all purchases is very welcome.
It is indeed and when you get your order in time, everything is fine!
The problem starts when an order is delayed so long that you cannot use PayPal's Byers protection anymore. So right now this is just too risky for me, which is why I used Music Box for this years Christmas purchases, when I'd have loved to use chris shop instead (especially considering the free shipping deal)!
Oh and btw he still does not seem to want to address the issues raised in that thread ... go figure!
Is this a general promotion or just for specific or loyal customers? I don't see it mentioned on the website.
It may just be for loyal or regular customers. I received an email about it a few days ago... and I think I got one last year too. It does show that Chris cares about his customer base, and I hope he sorts out any outstanding issues with unhappy people here.
I'm happy to say that in the days before christmas chris did his best to resolve all my issues with my last order! Unfortunately "Arsène Lupin" proved to be irrevocably sold out by now - a real bummer for me, but as there was nothing to be done about it, we agreed on a different CD as replacement. And so - almost 6 months after placing my order - I can finally close the book on this order.
If anybody else still has troubles with soundtrackcorner, I'd recommend getting in touch with chris right now, as it does seem important to him to fix the issues raised on the fsm-boards!
I didn't get it, but am not complaining.