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LOG IN Forgot Login? Register General Discussion • Trading Post • Non-Film Score Discussion  Profile • Preferences • Community Rules • Help/Contact • Search Board Search Terms:  Search Within:  topics posts since 2019 2018 posts 2017 posts 2016 posts 2015 posts 2014 posts 2013 posts 2012 posts 2011 posts 2010 posts 2009 posts 2008 posts 2007 posts 2006 posts 2005 posts 2004 posts 2003 posts 2002 posts 2001 posts 2000 posts users  search tips  You must log in or register to post.   Go to page:  1 2 3 4 5      General Discussion: QUARTET RECORDS BIG SUMMER SALE 2018!!    FIRST   PRIOR   1 2 3 4 5    NEXT   LAST   Last Post   Posted:   Aug 4, 2018 - 7:32 AM     By:   Solium   (Member) Well I guess I'll save my money. I was all set to place an order yesterday morning but it won't let me sign in and I've received no help. Probably half my order is OOS by now.    Posted:   Aug 4, 2018 - 9:07 AM     By:   davefg   (Member) A low stock alert would be helpful... Will temporarily out of stock items be in stock soon before sale ends or does it mean SOLD OUT? Want to add Platoon and submit order but it is out of stock. Well its now sold out, though I'm not sure if it is actually sold out. The Russian House went from in stock, to temporarily out of stock to in stock to sold out. Silence of the Lambs followed most of this pattern (it is currently in stock). Dam only found out about Window (Morricone)! PAPILLON back in stock (one copy left) as is Platoon (more than five). Killing Me Softly is gone.    Posted:   Aug 5, 2018 - 11:50 AM     By:   davefg   (Member) A low stock alert would be helpful... Will temporarily out of stock items be in stock soon before sale ends or does it mean SOLD OUT? Want to add Platoon and submit order but it is out of stock. Well its now sold out, though I'm not sure if it is actually sold out. The Russian House went from in stock, to temporarily out of stock to in stock to sold out. Silence of the Lambs followed most of this pattern (it is currently in stock). Dam only found out about Window (Morricone)! PAPILLON back in stock (one copy left) as is Platoon (more than five). Killing Me Softly is gone. Both PAPILLON and Platoon are sold out. There's two copies of Silence of the Lambs and still 15 of Total Recall.    Posted:   Aug 5, 2018 - 5:23 PM     By:   captain X   (Member) *Temporarily out of stock titles are not included in the sale. ??? You can't add them to your cart anyway. I don't understand. Some CD's were out of stock, in stock, out of stock again... discounted when in stock and in cart. Whatever the story... a very generous offer from Quartet. Something for everyone.    Posted:   Aug 6, 2018 - 2:27 AM     By:   davefg   (Member) *Temporarily out of stock titles are not included in the sale. ??? You can't add them to your cart anyway. I don't understand. Some CD's were out of stock, in stock, out of stock again... discounted when in stock and in cart. Whatever the story... a very generous offer from Quartet. Something for everyone. Indeed, the numbers of available copies of Silence of the Lambs more than doubled! Shame there's been no movement in the Morricone titles.    Posted:   Aug 6, 2018 - 2:57 AM     By:   captain X   (Member) Low stock alert please...    Posted:   Aug 6, 2018 - 3:50 PM     By:   leagolfer   (Member) Bought a bakers dozen 13, great sales. Thank you very much Quartet.    Posted:   Aug 6, 2018 - 8:03 PM     By:   w-dervish   (Member) So I'm the only one having a problem checking out? No redirection to Paypal to complete the order. Cart emptied, nothing under my order history. Same thing that happened when I purchased during their sale last year. Then I contacted Quartet and they sent me a Paypal invoice. Placed my order Sunday, sent them a message asking for an invoice, and so far nothing. Is it just the warehouse is closed for "holidays" or is customer service too?    Posted:   Aug 6, 2018 - 8:19 PM     By:   Solium   (Member) So I'm the only one having a problem checking out? No redirection to Paypal to complete the order. Cart emptied, nothing under my order history. Same thing that happened when I purchased during their sale last year. Then I contacted Quartet and they sent me a Paypal invoice. Placed my order Sunday, sent them a message asking for an invoice, and so far nothing. Is it just the warehouse is closed for "holidays" or is customer service too? I tried placing an order on the 3rd. I can't sign in, tried resetting password but never got an email, tried contacting the company directly via email but haven't received a response. I'm sure most of what I wanted to order is OOS by now so I give up.    Posted:   Aug 7, 2018 - 6:23 AM     By:   captain X   (Member) Are u guys doing all this from a smart phone or a regular PC? You might need to use a different browser? I had no trouble signing in. But when I tried paying through my smart phone using PayPal... no success. Outdated browser was the message from PayPal. Tried my PC and all was fine. Could not use credit card method though, only PayPal worked. The checkout system seems a bit glitchy otherwise all else is fine as far as the website's setup. Don't give up!    Posted:   Aug 8, 2018 - 3:04 PM     By:   w-dervish   (Member) So... expect no help from customer support before the end of the sale because they're on vacation?    Posted:   Aug 9, 2018 - 11:44 AM     By:   davefg   (Member) So... expect no help from customer support before the end of the sale because they're on vacation? I guess, I emailed them about adding a CD to my order and have not received an answer. There's one copy of Silence of the Lambs left.    Posted:   Aug 9, 2018 - 2:40 PM     By:   leagolfer   (Member) So... expect no help from customer support before the end of the sale because they're on vacation? I guess, I emailed them about adding a CD to my order and have not received an answer. There's one copy of Silence of the Lambs left. Have you tried another link, fb, you have until the 22nd, Quartet will have SOTL its been OOP 2-3 times already.    Posted:   Aug 9, 2018 - 8:59 PM     By:   Solium   (Member) I ended up spending my allotted "entertainment money" for the month elsewhere. Oh well!    Posted:   Aug 9, 2018 - 10:01 PM     By:   Mike Esssss   (Member) I ended up spending my allotted "entertainment money" for the month elsewhere. Oh well! Yuuuuup. Too bad.    Posted:   Aug 9, 2018 - 11:12 PM     By:   An_K   (Member) what an absolutely WORTHLESS website Quartet!!! they will never see a penny out of me EVER AGAIN!!!!    Posted:   Aug 10, 2018 - 12:21 AM     By:   Mose Harper   (Member) It's a shame so many people are having issues. I can't believe they would go to the effort of reintroducing formerly sold out stock and then not bother checking their emails. Weird. I had to search my email history to find the original email with my password in it, as the automated PW reset email never came. After that, I wasn't able to check out with a credit card from the US. It kept getting declined. I contacted the card company and they had no record of any attempt to charge ever being made. Even while on the phone with them in real time, the decline was not showing up on their end as even an attempted charge. I finally just used Paypal (which I not a fan of ) and the card payment went through without a hitch as well as giving me the option to pay in Euro's and use my bank's exchange rate. I guess I was so thrilled with finally checking out successfully that I ended up placing two orders and dropping way more than I ever should have. I'm a sucker for a good sale though, and when factoring in the savings alone from shipping, the prices here were, with a few exceptions, as good as you could reasonably expect. The average total cost per title was under $14.    Posted:   Aug 10, 2018 - 12:22 AM     By:   couvee   (Member) I never had any complaints about Quartet. Never experienced problems using their website, excellent fast service, smooth check-out. Perhaps it's the software you're using?    Posted:   Aug 10, 2018 - 1:32 AM     By:   Quartet Records   (Member) So... expect no help from customer support before the end of the sale because they're on vacation? It's weird that the same people, every year, have the same problems. We have received tons of orders in the last week without any trouble, and we have answer to the 3 or 4 emails we had received with requests. However, we don't have any of your emails in any of our mailboxes. About "Solium", I don't know who is he/her. To what address are you writing for?. You can use any of our three addresses for these purposes: info@quartetrecords.com rders@quartetrecords.com">orders@quartetrecords.com If any of these does not work, maybe due to any incompatibility or bug from Magento, please write to quartetrecords@gmail.com Or even, to my personal email: jose@quartetrecords.com and I assure you that someone will respond as soon as we can. Possibly not immediately, we're in a holiday period, but surely within the next 24/48 hours (except weekends) Thanks, Jose    Posted:   Aug 10, 2018 - 7:44 AM     By:   Solium   (Member) @ Jose- Thank you for responding. I used the form on your site. Sorry if I came off short, but when three attempts at making an order failed I got frustrated. Unfortunately as I said I'll have to skip on the sale this time around, but I'll reach out soon to fix my account issues. No bad feelings.     General Discussion: QUARTET RECORDS BIG SUMMER SALE 2018!!    << < 1 2 3 4 5  > >>  Go to page:  1 2 3 4 5   First Post    General Discussion • Trading Post • Non-Film Score Discussion  Profile • Preferences • Community Rules • Help/Contact • Search Board You must log in or register to post.   Go to page:  1 2 3 4 5

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