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 Posted:   Mar 14, 2024 - 10:58 PM   
 By:   Stephen Woolston   (Member)

Hey all.

I just tried to place an order at Perseverence's website but couldn't complete the order because I just kept getting an error message "tax provider not available" at the shipping stage.

Has anyone else with a UK address ordered from them recently?

I tried to contact them through their Send an Email page but I got no confirmation that the message was sent. It just seemed to loop me straight back to the empty "Send us an Email" form.

Cheers

 
 Posted:   Mar 16, 2024 - 5:13 AM   
 By:   Stephen Woolston   (Member)

Anyone?

Their site still seems broken to me.

 
 Posted:   Mar 25, 2024 - 3:30 PM   
 By:   Stephen Woolston   (Member)

Sorry for bouncing this again, but I'm still trying to order from Perseverance's website, and I'm still getting an error message that indicates the checkout is broken.

I never got a reply from my help request.

Has anyone successfully ordered from Perseverence lately?

Have they ceased trading?

Cheers

 
 
 Posted:   Mar 25, 2024 - 3:52 PM   
 By:   darklordsauron2   (Member)

Why not try calling?

"GET IN TOUCH

For phone orders, call us

Phone: 818-434-3998
(Monday - Sunday, 9:30 am to 6:30 pm MT)



…or send us an email. "

Try the phone.

 
 Posted:   Mar 25, 2024 - 3:58 PM   
 By:   Timothy J. Phlaps   (Member)

I ordered from them last January with no issues to the UK.

 
 Posted:   Mar 26, 2024 - 12:22 AM   
 By:   Stephen Woolston   (Member)

Why not try calling?

I may have to, but the reason is international calling rates. I'm not based in the US.

I was hoping they might respond to emails first.

Cheers

 
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