Hate to say this but I'm thinking about raising a claim with Paypal over this.
I ordered from the website and paid by Paypal now approx 3 months ago. Received order confirmation but never received despatch notification.
Nothing received and no replies to emails enquiring whether it's been dispatched or if any tracking is available. Not saying anything is dodgy here just be careful I guess. Maybe I'm just the unlucky one.
Anyone have any other contact details other than what's on directsong's website ?
Love the music and glad I picked up a set from the initial release, but I wouldn't give Soule my money after reading some of the comments for his kickstarter.
Hate to say this but I'm thinking about raising a claim with Paypal over this.
I ordered from the website and paid by Paypal now approx 3 months ago. Received order confirmation but never received despatch notification.
Nothing received and no replies to emails enquiring whether it's been dispatched or if any tracking is available. Not saying anything is dodgy here just be careful I guess. Maybe I'm just the unlucky one.
Anyone have any other contact details other than what's on directsong's website ?
Hi Martin. I do recall that when I ordered my copy from DirectSong, it took a number of months (3-4?) to arrive. Just wanted to let you know. I don't remember if I was in contact with the site's owner or not.
Hate to say this but I'm thinking about raising a claim with Paypal over this.
I ordered from the website and paid by Paypal now approx 3 months ago. Received order confirmation but never received despatch notification.
Nothing received and no replies to emails enquiring whether it's been dispatched or if any tracking is available. Not saying anything is dodgy here just be careful I guess. Maybe I'm just the unlucky one.
Anyone have any other contact details other than what's on directsong's website ?
If you haven't gotten it yet after 3 months and no shipping notification then there's something definitely wrong. I am going to take down my article post. Sorry everyone.
So after emailing and opening tickets with Direct Song, I never received a peep back from them. Ended up disputing it through Paypal who very quickly gave me my money back.
Shame as I wanted the CDs and wanted to support the artist - which is what DirectSong is supposed to be about. Not sure how a fraudulent website is helping in this.
Guess if I want this I'm going to have to look elsewhere...