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 Posted:   Nov 16, 2020 - 12:36 AM   
 By:   haineshisway   (Member)

If anyone is concerned, we do have tracking on all packages. I believe the very last one went out this weekend. It was a LOT of orders to deal with and a LOT of trips to the warehouse for the gal who ships. And she's one person. But the USPS is not so wonderful now, as you know.

 
 Posted:   Dec 5, 2020 - 1:40 PM   
 By:   DavidinBerkeley   (Member)

I contacted Kritzerland just before the Thanksgiving week. I've not heard back, so I emailed again today.

Did JoeC get his?

 
 
 Posted:   Dec 5, 2020 - 7:45 PM   
 By:   joec   (Member)

I contacted Kritzerland just before the Thanksgiving week. I've not heard back, so I emailed again today.

Did JoeC get his?



Yes I recieved mine several days ago. Thx

 
 Posted:   Dec 8, 2020 - 6:26 PM   
 By:   DavidinBerkeley   (Member)

I contacted Kritzerland just before the Thanksgiving week. I've not heard back, so I emailed again today.



A CSR is looking into it! smile

 
 
 Posted:   Dec 8, 2020 - 10:43 PM   
 By:   haineshisway   (Member)

I contacted Kritzerland just before the Thanksgiving week. I've not heard back, so I emailed again today.



A CSR is looking into it! smile


There was a problem that confused our shipping gal - we were out of one of your titles so she just sat on it, thinking it would magically appear, I guess. When I finally queried her she said we were out of a title and I informed her that it would be good to let me know that immediately, but she has been so inundated with shipping more discs than she's ever had to deal with, that she's a little flummoxed. So, I'll refund you for the one title and the order will ship tomorrow and should be to you shortly thereafter.

 
 Posted:   Dec 8, 2020 - 10:52 PM   
 By:   drivingmissdaisy   (Member)

I followed the instructions and purchased some CDs back at the beginning of the sale. However, I have no idea when they will ship. Any indication about when purchased CDs will go out from the date they were purchased?

I may be stupid, but maybe contact who you bought the product from and inquire with them.

 
 
 Posted:   Dec 9, 2020 - 12:59 AM   
 By:   haineshisway   (Member)

I followed the instructions and purchased some CDs back at the beginning of the sale. However, I have no idea when they will ship. Any indication about when purchased CDs will go out from the date they were purchased?

I may be stupid, but maybe contact who you bought the product from and inquire with them.


One presumes he got his CDs soon after he posted.

 
 Posted:   Jan 12, 2021 - 5:34 PM   
 By:   DavidinBerkeley   (Member)

So, I'll refund you for the one title and the order will ship tomorrow and should be to you shortly thereafter.

Since the refund has yet to appear, I've asked the CSR to look into it....

 
 Posted:   Jan 30, 2021 - 5:56 PM   
 By:   DavidinBerkeley   (Member)

So, I'll refund you for the one title and the order will ship tomorrow and should be to you shortly thereafter.

Since the refund has yet to appear, I've asked the CSR to look into it....


I guess they're still looking into it....

 
 
 Posted:   Jan 30, 2021 - 9:29 PM   
 By:   haineshisway   (Member)

So, I'll refund you for the one title and the order will ship tomorrow and should be to you shortly thereafter.

Since the refund has yet to appear, I've asked the CSR to look into it....


I guess they're still looking into it....


It's done, it's done. Thought I'd done it right after you wrote, but things have been crazy here - finished my latest book, and directed and wrote an original musical specifically designed for streaming that I KNOW you'll be watching.

 
 
 Posted:   Jan 30, 2021 - 9:32 PM   
 By:   OnyaBirri   (Member)

Looking forward to this sale!

 
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