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 Posted:   Apr 19, 2019 - 9:54 PM   
 By:   drivingmissdaisy   (Member)

Varese hasn't even had the courtesy to acknowledge my last two e-mails asking where my package is. God DAMN them.

I'm very sorry to hear that. When I worked there I would have have taken this on and gotten an answer. My friend I tried when I can when I worked there. frown

 
 Posted:   Apr 19, 2019 - 11:51 PM   
 By:   dtw   (Member)

Varese hasn't even had the courtesy to acknowledge my last two e-mails asking where my package is. God DAMN them.

Similarly, although they gave me an answer of sorts to my query via Facebook messaging on March 31st, they have seen but not replied to my chase-up query from April 15th.

 
 Posted:   Apr 20, 2019 - 12:43 AM   
 By:   Lewis&Clark   (Member)

I have one Raggedy Man to give away. Email in profile.

 
 
 Posted:   Apr 20, 2019 - 1:29 AM   
 By:   JB Fan   (Member)


Varese hasn't even had the courtesy to acknowledge my last two e-mails asking where my package is. God DAMN them.

Same here. As soon as I heard that they wants to give refunds for Robocop 2, I thought that they can do the same for those, who ordered Raggedy Man too. And I wanted to make a deal to them - not Varese, but I give them another $4, and they ship BOTH Raggedy Man (which I originally ordered) AND Robocop 2 (for which I listened samples, and found them really interesting). But alas! No answer.
Seems that old wisedom that each new management in any field of activity (politics, business etc.) is worse than previous one, works fine in Varese case too. Funny thing, but I really had bad feelings after announcement about Robert & Peter departure. frown

 
 Posted:   Apr 20, 2019 - 8:59 AM   
 By:   JTWfan77   (Member)

Since Varese holds Raggedy Man in perpetuity, they should just press another 1000 units and make it available to those that missed out (namely myself). After all, they've declared it to be their last Encore title so it's never going to be available again (except digitally). And Goldsmith sells.

I'm surprised none of the other labels have adopted the Intrada "available while supplies and interest last" model. It seems like a win-win.

 
 Posted:   Apr 20, 2019 - 6:16 PM   
 By:   Mr. Jack   (Member)

Okay, Varese, stop saying my e-mails are "undeliverable" and TELL ME WHERE MY FUCKING CDS ARE!

 
 Posted:   Apr 22, 2019 - 9:21 AM   
 By:   Mr. Jack   (Member)

Called Varese today, and FINALLY got a tracking number, so I should have my order by Thursday.

 
 
 Posted:   Apr 22, 2019 - 11:22 AM   
 By:   Niall from Ireland   (Member)

Varese hasn't even had the courtesy to acknowledge my last two e-mails asking where my package is. God DAMN them.

I can well understand why you are feeling so angry. I sent Varese two emails also last week regarding an issue I have with my Raggedy Man, Murder by Death, RoboCop2 order and I haven't received a reply. My next step tomorrow morning will be to contact PayPal. I will NEVER AGAIN place an order with Varese Sarabande.

 
 Posted:   Apr 22, 2019 - 11:42 AM   
 By:   Mr. Jack   (Member)

Call them instead.

 
 
 Posted:   Apr 22, 2019 - 12:00 PM   
 By:   Niall from Ireland   (Member)

Call them instead.

Nope. They can read can't they? And they can readily take peoples money. They have obligations that they are shirking from, ignoring customers emails and ignoring customers is not good practice. I am going another route now.

 
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